This Business Is Not BBB Accredited

National Book Auctions

National Book Auctions

(607) 269-0101

National Book Auctions

17 years in business
2085 Dryden Road
Freeville, NY 13068
Fax Numbers
  • (607) 256-4400
Additional Phone Numbers
  • (877) 266-5070
Additional Email Addresses
  • mail@nationalbookauctions.com
BBB File Opened: 12/02/2009
Business Started: 01/01/2001
Business Started Locally: 01/01/2001
Business Incorporated: 09/11/2000 in NY
Type of Entity
Corporation
Business Management
  • Mr. David Hall, Owner
Contact Information
  • Principal: Ms. Kimberly Gazzo, Business Manager
Business Category
  • Used Books
  • Auctioneer
  • Online Auctions

F

Alert

Better Business Bureau conducted an investigation into this business with the following questions: licensing and bonding, where it does business, a list of all physical and remote locations, the company’s EIN and affiliations with other businesses.  The company did not respond to BBB.

Advertising Review

BBB sent correspondence to National Book Auctions on December 23, 2017, January 9, 2018 and January 26, 2018 requesting substantiation of advertising claims and that the BBB rating be revised.

The business claims they are a member of the Tompkins County Chamber of Commerce, The Epherma Society of America and the New York State Auctioneers Association. BBB has been unable to verify these memberships and the business has not responded to date.

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Pattern of Complaint

This business has a pattern of complaints concerning late payments for the sale of books. Complaints say months pass before receiving payment for the sale. BBB notified the business of our concerns and requested their cooperation in eliminating the pattern of consumer complaints. The business has not responded.

Overview

This business offers book auctions, used and rare books, bidding, consignment, book appraisals and ephemera.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for National Book Auctions include:

  • 18 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Book Auctions

This Business Is Not BBB Accredited

National Book Auctions

Customer Review Rating:

100%

Composite Score: