Customer ReviewsforAmsterdam Printing Company

If I could rate a zero I would do that. My credit card was charged the wrong amount, and suddenly my order was put on "hold" for an "unpaid bill" 2 years ago, eventhough I've ordered since. Competitors are plentiful in this dying industry.

We appreciate you reaching out and sharing your experience with us. Feedback from our customers is so valuable and helps us to improve as an organization. We have reviewed and updated your account accordingly. Our Customer Care Advocate indicated that you have fulfilled this recent product need; I hope you will give us an opportunity to work with you on future projects.

I have ordered from Amsterdam for years. I am always happy with their products and service. Everyone is delighted with their pens. My clients ask for more. ***** *

Hi ***** - it means so much to us that you took time out of your busy day to let us know about your positive experience and for reviewing us! Be on the lookout for a token of our appreciation! Thank you and we look forward to working together on future projects.

I could not be happier with Amsterdam Printing. I have ordered from ******** *** for most of three years. However, because of their consistently poor service, I went on a search for a new Promotional Pen Company. I found Amsterdam Printing and I have been ordering from them exclusively. The website is easy to navigate. Shipping is reasonable. When I needed customer service assistance, JULIE was extremely helpful, polite, personable, and attentive. She even followed up with me later to make sure I was happy. Amsterdam offers discount codes and rebates (if u use ******* Rebates, screenshot your purchase experience or even video tape your entire purchase because ******* rarely follows through on their cash back without hassle—> offer good rebates but rarely follow through…just fyi). Amsterdam Printing also offer discount codes and they may even call you to offer an even better deal if you double your order through them. Amsterdam Printing is doing things right. They make the entire experience from start to finish a positive experience.

Hi ***** - we love hearing from our customers and want to thank you for taking time out of your busy day to review us! Be on the lookout for a token of our appreciation! Thank you and enjoy the upcoming Independence Day Weekend!!

Placed an order in the beginning of March 2022. Production time was 10 business days. On the 10th day I had not received tracking so followed up with them. They apologized profusely but they forgot to reach out to us that our color choice was out of stock. Fine - mistakes happen. We came up with an updated timeframe of 4 more business days for production and 4 days for shipping. That came and went and got an email saying they were behind but it would ship that day and they upgraded it to overnight shipping. At this point I have missed our event - we can still use the item some other time but they really dropped the ball. Arrived back home from said event and it still is not here - so much for overnight shipping. Called next business day and it is still in production but they stated they would call back that day and let me know an ETA. I never got a call but got an email saying they would let me know an ETA as soon as they knew. That was a week ago and nothing since. Nearly 2 months for a 10 day production. I will also note their marketing department does not seem to be having the same issues - they are churning out the emails in full force - 20 to be exact. The best one was asking me to reorder the item that has not arrive yet - you can't make this stuff up.

Thank you for reaching out to share your experience with the supply chain challenges encountered with your order. Our Customer Advocate advised she was able to connect and provide you with an agreed-upon solution for the inconvenience encountered on this order. We appreciate you taking time out of your busy schedule to provide feedback and help us improve on our processes; we hope you will provide us with the opportunity to assist you in the future.

These people bought my address from another company after I told the other company not to contact me or send me free products when I’m interested in buying something I will. Now they have found my new address and are sending me products. Remove me from your list. An ethical company. My research also shows that people are not happy with them anyway. Do not buy from this unethical company. Remove me from your database

Thank you for reaching out with your concern, I'm sorry to hear that our product line is not a fit. Our Customer Care Advocate will be connecting with you via email to obtain your information allowing us to remove you from future mailings.