512 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rollin F
5 stars01/10/2024
Phillip performed the quarterly service with the usual efficiency. He called ahead and then came punctually. We have been pest free since Thomas began their service several years agoReview from Joan P
5 stars12/23/2023
Michael arrived as scheduled to perform a quarterly service. He is pleasant, thorough, neat, and informative. Inspected and changed boxes inside and outside. Also changed the mesh filter on our dryer vent after hearing me remind my husband that it was time to do it. Above Michael's duties! Also followed up on the bee removal service he performed in the fall.Review from Ronald S
1 star10/09/2023
They enrolled us in a more expensive plan than we signed up for and refused to credit the difference. They didn’t complete specified work from their proposal. When repeatedly asked to finish that work, they wanted more money. Their office was rude and wouldn’t return communication until I canceled the contract, at which point they wanted more money when they should have been offering a refund for overcharging and incomplete work.Review from Patrick D
5 stars07/19/2023
Eric was very professional. He told me before and after all that he was doing. Great service. Great guy.Review from Rollin F
5 stars07/14/2023
Phillip performed the quarterly service with the usual efficiency. He called ahead and then came punctually. We have been pest free since Thomas began their service.Review from Jack M
1 star06/20/2023
I've been signed up for the Vector Program (Tick & Mosquito Service) since last summer. On multiple occasions a Thomas Pest Control tech has come to my house, put up pesticide warning signs, and then left without ever spraying the property. I would not recommend their services.Review from Lawrence R
5 stars05/16/2023
Again, as always, Thomas Pest Services is efficient and effective. The tech, Joshua was prompt, friendly, and provided thorough ****** (tick and insect control) service and expertly answered questions. We have been constantly happy with services provided by Thomas with professionals like Joshua.
Thomas Pest Services Response
06/02/2023
It's great hearing from happy customers, Lawrence. Thank you for recognizing your technician, Joshua. Thank you for your review and continued business, Sarah T***********Review from Ashley S
5 stars05/09/2023
Today Phil came to do our indoor maintenance and we always enjoy when he comes, he is very thorough and explains everything. Matt came at the same time to complete our vector service and he was very personable and efficient at completing our service. We love Thomas Pest!Thomas Pest Services Response
05/12/2023
Thank you for taking the time to review us, ******! I am so glad to hear that you are satisfied with your services and our team! ~Sarah Thomas-ClarkReview from James L
5 stars05/01/2023
Our Thomas technician once again did an excellent job during his quarterly inspection and treatment at my house. Very through and professional in his work! We look forward to his next visit.Thomas Pest Services Response
05/12/2023
*****, Thank you for sharing your experience with us! We appreciate your positive review! Thank you for your continued business, Sarah Thomas-ClarkReview from WILLIAM K
5 stars05/01/2023
ZACH WAS THE TECHNICIAN WHO CAME TO OUR HOUSE. HE WAS VERY THOROUGH, NEAT AND POLITE. HE ANSWERED ALL OUR QUESTIONS. I WOULD DEFINITELY RECOMMEND THOMAS PEST SERVICES.Thomas Pest Services Response
05/12/2023
*******, Thank you for taking the time to review us! I am happy to hear that you are satisfied with your services from Zach! ~Sarah Thomas-Clark
Customer Review Rating
Average of 512 Customer Reviews
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