Business ProfileforBuffalo Biodiesel Inc.

To Whom It May Concern, I am reaching out on behalf of *** **** ****, located at **** *** ****** ******* in Saugerties, NY, to file a formal complaint against Buffalo Bio-Diesel. Despite repeated attempts to engage with them over several months, we have received no response regarding a pressing issue that significantly impacts our operations. Issue Description: A container unit belonging to Buffalo Bio-Diesel is currently situated on our premises. We have reason to believe this arrangement was made by a former restaurant manager without proper authorization or consultation with our establishment's ownership. We do not have a formal agreement signed by ownership with Buffalo Bio-Diesel on file for the placement or use of this container, and it has become imperative that it be removed due to ongoing construction activities. Efforts to Resolve: Repeated Contact Attempts: We have made multiple phone calls to Buffalo Bio-Diesel, seeking dialogue and resolution. These attempts have been consistently overlooked, with no returned calls or acknowledgment of resolution-in-progress. Website Communication Barriers: In accordance with instructions found on Buffalo Bio-Diesel's website and other BBB complaints against them, we attempted to submit removal requests through their designated form. Each submission resulted in an "error on the form" message, effectively preventing us from placing a formal request. Additionally, the absence of direct email contact options has further restricted our ability to communicate. Impact on Operations: The presence of this container disrupts our ongoing construction and renovation efforts, causing delays and logistical challenges. Without resolution, our project timeline and business operations continue to be adversely affected. Thank you for your attention and support in resolving this issue.