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          Sheridan Brothers Moving & Storage has 1 locations, listed below.

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            Business ProfileforSheridan Brothers Moving & Storage

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/16/2004

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Moving Services

             

            Business Details

            BBB File Opened:
            3/17/2004
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Started Locally:
            1/1/2003
            Business Incorporated:
            5/29/2003
            Accredited Since:
            3/16/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:30 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Sheridan, President/Owner
            Contact Information

            Principal

            • Mr. Michael Sheridan, President/Owner

            Customer Contact

            • Mr. Michael Sheridan, President/Owner
            Additional Contact Information

            Fax Numbers

            • (585) 254-6787
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On July 26, 2021 I hired Sheridan Brothers Moving to move me from ** ********** Street, Warsaw New York 14569 to * ****** ******, Silver Lake New York. They also were moving items to my storage unit in Castile, New York. After the movers were gone I noticed that the shelves to my 3 piece entertainment unit were missing I contacted Sheridan Bothers and let them know they were missing. They sent someone out to go through the storage unit to find the shelves but were unable to find them in storage. I proceeded to flie a claim as a wheel was missing from my craft storage rolling cart, a globe from a floor lamp was broken and I was missing a round antique mirror. Jennifer from Sheridan said I could fill out a form and mail it in to file the claim. unfortunately she was difficult to deal with. I then called multiple times and sent many emails. She rarely would return phone calls. Eventually I started emailing and she declined to answer many of my emails. At one point she said a check had been sent for $100.00 which she said was more than the claim. I never received said check. When I asked about not receiving it she didn't reply. My last email to her was on Oct. 6, 2022 and I said "i haven't received my insurance claim check. I'm wondering if it would be better for me to contact the Better Business Bureau. What are your thoughts?" No reply.
            Read More

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joanne B

            02/02/2024

            The movers left large pieces of metal on my front lawn. Tnis was from a sign they picked along the road. This was disrespectful to my property and myself . The level of professionalism has unfortunately decreased , as compared to prior moves I had hired this moving company in the past. In the future will not employ this team . They also left their dirty lunch containers and soda drinks on the lawn . This was not as concerning as the large pieces of metric that supported a highway sign

            Local BBB

            BBB of Upstate New York

            BBB Reports On

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