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Find a Location

Graves Bros. Home Improvement Co. has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Graves Bros. Home Improvement Co.

      755 N Winton Rd Rochester, NY 14609-7747

      BBB Accredited Business
    • Graves Bros. Home Improvement Co.

      230 Sawyer Ave. Tonawanda, NY 14150

      BBB Accredited Business
    • Graves Bros. Home Improvement Co.

      6814 Main St Ste 104 Suite 104 Williamsville, NY 14221-5963

      BBB Accredited Business
    • Graves Bros. Home Improvement Co.

      1202 Troy Schenectady Rd Ste 104 Building 3 Latham, NY 12110-1096

      BBB Accredited Business
    • Graves Bros. Home Improvement Co.

      3200 Court St Syracuse, NY 13206

      BBB Accredited Business

    Business ProfileforGraves Bros. Home Improvement Co.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.37/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1979

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Complete Home Improvements

    Roofing

    Siding

    Windows And Doors

    Insulation

    Solar

    Business Details

    This is a multi-location business.

    Find a Location

    Graves Bros. Home Improvement Co. has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Graves Bros. Home Improvement Co.

        755 N Winton Rd Rochester, NY 14609-7747

        BBB Accredited Business
      • Graves Bros. Home Improvement Co.

        230 Sawyer Ave. Tonawanda, NY 14150

        BBB Accredited Business
      • Graves Bros. Home Improvement Co.

        6814 Main St Ste 104 Suite 104 Williamsville, NY 14221-5963

        BBB Accredited Business
      • Graves Bros. Home Improvement Co.

        1202 Troy Schenectady Rd Ste 104 Building 3 Latham, NY 12110-1096

        BBB Accredited Business
      • Graves Bros. Home Improvement Co.

        3200 Court St Syracuse, NY 13206

        BBB Accredited Business
      Location of This Business
      755 N Winton Rd, Rochester, NY 14609-7747
      BBB File Opened:
      1/1/1979
      Years in Business:
      47
      Business Started:
      1/1/1977
      Business Started Locally:
      1/1/1977
      Business Incorporated:
      2/10/1978
      Accredited Since:
      2/1/1979
      Type of Entity:
      Corporation
      Alternate Business Name
      • Graves Bros. Inc.
      • Graves Brothers Home Improvement
      Business Management
      • Mr. Kristopher Oaks, Owner
      • Mr. Jeff Antonitto, Marketing Director
      Contact Information

      Principal

      • Mr. Kristopher Oaks, Owner

      Customer Contact

      • Mr. Kristopher Oaks, Owner
      • Mr. Jeff Antonitto, Marketing Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I signed a contract and the job was supposed to be done by the end of Nov. Joseph W******** came into my home and said it would be done by then .I have contacted him and the scheduler was supposed to call me back yesterday and did not call back. It is constant excuses . I talked to the scheduler two days ago and said if they couldn't get.the job done when they said they would to take $1,000 off the bill and he finally called me back and said he couldn't do that. I feel the frustration alone of waiting so long is worth even more than that. I need the soffit fixed as it is rotting and leaf filter has to come and put the gutter back on and I need to schedule that too and since they keep me waiting I can't do that either.It is going to be too cold and bad weather is surely coming !! Please help me resolve this situation. Thank you,******* *******
      Read More

      Customer Reviews

      57 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Beth C

      5 stars

      04/20/2024

      They are the absolute best! I was treated with nothing but respect. Aaron W**** was amazing and so very helpful. I had windows installed and the work is beautiful. They arrived on time and very polite and careful of my work in progress home. If you need work done on your home please call Graves Bros You won’t be disappointed!

      Local BBB

      BBB of Upstate New York

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