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          Find a Location

          Empire Construction of CNY has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforEmpire Construction of CNY

            Construction Services
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Empire Construction of CNY has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              11/4/2014

              Industry Tip

              BBB Tip: Hiring construction and remodeling services you can trust

              Customer Complaints

              1 Customer Complaints

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              Most Recent Customer Complaint

              10/17/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              We hired this company to install a concrete step. They did, but it was faulty. We contacted them and the owner said he would come back out in a couple weeks to repair it, because he agreed it was faulty. He has since ignored all forms of communication and has not been in touch. This was six months ago.

              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Peggy M

              1 star

              11/13/2021

              Empire Construction, CNY, Cortland, NY This contractor is incompetent, dishonest, and apathetic. He pays no attention to the requirements of the contract and does very shoddy work He does not listen to customer concerns. He makes verbal promises and then ignores them. Background: this was a rehabilitation project of an old house. Faulty installation of a ***** door. A ***** door did not fit resulting in a 20-inch opening between the end of the door and the ground, thereby defeating the weather-proofing purpose of the door. The picture of the initial build is below. After much discussion, this problem was remedied with a 20-inch wall at the top of the door. The correct procedure was to install an extension to the door so that it would fit properly to the ground. This is not safe and does not meet the requirements of the contract: “Repair the stone steps going to the basement by making them level and the same height and width”. 2. The contract reads “provide weather stripping for the kitchen windows”. See the final work below. 3. Contractor charged $6,700 for lead paint abatement. An assessment report from a different company showed that there was no lead paint problem in the house. No work was done, yet the charge was still made. 4. Contractor tried to install a defective GDFI resulting in an outage in three light fixtures. Customer needed to call an outside electrician to fix the problem. 5. Customer chose the laminate floor. Contractor instead bought a cheaper product which was on sale. 6 .The contracted indicated a “lockset” for the main door. Instead, the contractor replaced the existing knob with an identical one. There was no problem with the existing one - a waste of materials and money. 7. Installation of light fixture: 8. Reinstallation of closet door after flooring was installed:

              Local BBB

              BBB of Upstate New York

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