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Find a Location

The Vinyl Outlet Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Vinyl Outlet Inc.

      3570 Broadway St Buffalo, NY 14227-1127

      BBB Accredited Business
    • The Vinyl Outlet Inc.

      2730 Transit Rd West Seneca, NY 14224-2523

      BBB Accredited Business

    Business ProfileforThe Vinyl Outlet Inc.

    Fence Sales
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.78/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/24/2009

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Installation Of Fences

    Fence Railings

    Porches

    Decks

    Business Details

    This is a multi-location business.

    Find a Location

    The Vinyl Outlet Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Vinyl Outlet Inc.

        3570 Broadway St Buffalo, NY 14227-1127

        BBB Accredited Business
      • The Vinyl Outlet Inc.

        2730 Transit Rd West Seneca, NY 14224-2523

        BBB Accredited Business
      Location of This Business
      3570 Broadway St, Buffalo, NY 14227-1127
      BBB File Opened:
      4/24/2009
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Started Locally:
      1/1/2005
      Business Incorporated:
      11/30/2007
      Accredited Since:
      4/24/2009
      Type of Entity:
      Corporation
      Business Management
      • Mr. Scott Innes, Owner
      • Mr. Russell Bickert, General Manager
      • Ms. Samantha Innes, Complaint Contact
      • Mr. Scott Innes, Complaint Contact
      Contact Information

      Principal

      • Mr. Scott Innes, Owner

      Customer Contact

      • Mr. Russell Bickert, General Manager
      • Ms. Samantha Innes, Complaint Contact
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Poor business practices and no customer service, I have been trying to get some decking pieces replaced and keep getting excuses and now they have blocked me on social media.
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie L

      5 stars

      12/04/2023

      This company did a fantastic job from start to finish whether in person or on the phone. Hayden's crew did the install and were fantastic, friendly, kept me informed, asked questions. They did such a great job. Would definitely endorse them.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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