BBB Accredited Business Profile

Alpine Made

Alpine Made

(716) 430-9928

Alpine Made

6 years in business
5445 E Creek Rd
South Wales, NY 14139-9759
Additional Email Addresses
BBB File Opened: 03/19/2013
Business Started: 01/01/2012
Business Started Locally: 01/01/2012
Business Incorporated: 11/25/2013 in NY
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Kerry J. Planck, Owner
Alternate Business Names
  • Alpine Made LLC
Methods of Payment
  • All major credit cards except American Express. Paypal. Cash or personal checks when custom orders are placed.
Refund & Exchange Policy: 
The company's shipping and return policy is as follows: 



Shipping is only available inside the continental United States. All orders are shipped within 1-3 business days.

Western New York Regional Customers:If you wish to pick up your soap order at our farm, you will be reimbursed (by check) for your shipping charges paid at checkout. Customer pick-up times are Monday-Friday 8-10am only. We require that you e-mail or call us within 24 hours of placing your order to arrange your pick-up date and time. If arrangements are not made within 24 hours, your order will have already been processed for shipping and no reimbursement will be allowed. Directions to our farm will be provided when arrangements for pick-up are made.

All Other Soap Customers:We ship only within the continental US when orders are placed online. Alaska and Hawaii customers may contact us directly if you wish to placean order. We do not ship internationally at this time, except to Canada. Canadian customers please contact us directly to place an order.

5363 East Creek Road, South Wales, NY 14139
Phone: 716.430.9928

Intuit Merchant Servies and Paypal are used for your convenience. We accept all major credit cards, except American Express and are processed securely.

On occasion, some of our products may arrive damaged for various reasons. We will gladly replace damaged goods or credit you for the item/s. We will determine how best to proceed given the situation, and may require proof of damaged goods by use of a digital camera image, or require the item be returned.

We accept returns within 7 days of receipt of your purchase if you are not 100% satisfied with the quality of any item. We do not accept returns for any other reason due to the perishable nature of many of ourproducts (unless item is damaged during shipping, see damaged product policy). Customer is responsible for return shipping costs.
BBB accredited business



This business makes handcrafted goat milk soaps.

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Business Profile

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Alpine Made

Alpine Made


Customer Review Rating:

This business has no complaints filed

Composite Score: