Business ProfileforParachute Credit Counseling, Inc.

This company is amazing. They have helped me tremendously. I initially contacted them for help with a debt management plan. They helped me get set up with a plan that works for me and they have been there every step of the way since. They answered all of my questions - and I asked a lot. This is a legitimate company - part of **** - a nationwide, non-profit credit counseling agency. I was very scared to do this, but they are also recommended by Clark Howard, a well-known consumer advocate. In the beginning there was a glitch, and I became scared. Part of the scare was they had recently changed their name so I questioned if they were still part of ****. Also, I was set up with a company from another state. That concerned me. So, I reached out to one of the heads of the corporation. I never thought I'd hear from him. I honestly hoped for a response from his admin - maybe within the next week. However, within 30 minutes of receiving my voicemail - this person contacted me directly and answered all of my questions. While I don't recommend hitting up the corporate big wigs - I did and I am stating this because this is an example of how dedicated and helpful they are. After the debt management was in place - they offered help with my student loans. Now that was/is a MAZE that totally confused/confuses me. They are experts and receive grants to help with student loans. Lisa F. has been with me and helped all along the way. I would NEVER have been able to address the student loan situation without her. You can feel very confident working with this company.

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that we've been able to help you tremendously with your debt management plan and student loans. It sounds like you were initially hesitant, and we completely understand. We appreciate you trusting us with your financial situation. We are proud to be a legitimate, non-profit organization, and that building trust with our clients is a top priority. We're glad you brought up the initial glitch you experienced. We strive to provide a seamless experience, and apologize for any confusion caused by the name change or working with a company from another state. It's fantastic that you reached out to our leadership, and we're so happy to hear that they were able to address your concerns promptly. Lisa F. is definitely an asset to our team, and we're so glad she's been able to guide you through the maze of student loans. We are always here to help in any way we can. Please don't hesitate to reach out if you have any questions in the future. Thank you again for your kind words and for choosing us! Sincerely, Noelle Carter, President & CEO On behalf of The Parachute Team