This Business Is Not BBB Accredited, Inc., Inc.

(585) 218-0120, Inc.

17 years in business
311 East Chestnut Street
East Rochester, NY 14445
Fax Numbers
  • (585) 218-0125
Additional Email Addresses
BBB File Opened: 04/25/2002
Business Started: 08/01/1999
Business Started Locally: 08/01/1999
Type of Entity
Business Category
  • Computers - Supplies & Parts
Alternate Business Names
  • Heatsink Factory



 BBB has received a high volume of complaints over the past several weeks. Consumers have advised BBB that they have purchased product from the business and are still awaiting arrival of the merchandise.  Consumers have contacted the business with no response.   BBB has several pending complaints at this time.  BBB has reached out to the business and will keep consumers informed.  The business website  has the following information at the bottom ... Read More


This business offers internet PC modification sales and computer components.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service., Inc.


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