Business ProfileforConServe

I have received a collection letter for an IRS debt. 2 things: 1. The IRS does not use a debt collection agency fto collect a debt. 2: In the fireld: "Tax Assessed", the balance I owe is "$0.00", but then for some reason an externl collection agencty is trying to collet interest and penalties on a $0.00 amont of $1600. I also see that they tried to scam someone els. I am in contract with the IRS and BBB to figure out how they even got my company info. SCAMMERS

Dear Ms. *****: ConServe received your Better Business Bureau Customer Review, submitted on July 27, 2023, concerning a matter for the Internal Revenue Service (IRS). ConServe apologizes for the stated concerns. Based upon the limited information supplied, regrettably, ConServe is unable to locate an associated account(s). You are encouraged to provide additional information for ConServe to appropriately assist with your concerns, and you may contact ConServe toll free at ###-###-####. Alternatively, due to the concerns involved, you may reach out to the IRS directly to obtain additional information regarding the corresponding account(s), and to confirm that ConServe, in fact, is an approved contractor for the IRS. ConServe is referred accounts for collection by the IRS, which in some cases may include accounts consisting solely of outstanding tax or penalty balances. For your reference, a contact number provided by the IRS for individual taxpayers is ###-###-####, and for business entities the contact number provided by the IRS is ###-###-####. Should you have any questions regarding the foregoing, do not hesitate to contact ConServe at ###-###-####, extension **** or by email at complaint@********-***.com. Thank you.