BBB Accredited Business Profile

Pioneer Credit Recovery, Inc.

Pioneer Credit Recovery, Inc.

(585) 492-1234

Pioneer Credit Recovery, Inc.

31 years in business
Headquarters
26 Edward St
Arcade, NY 14009-1012
Fax Numbers
  • (585) 492-3484
Additional Phone Numbers
  • (800) 923-9064
  • (800) 242-1590
  • (800) 492-7660
  • (877) 261-2387
  • (800) 511-9260
  • (800) 836-2442
  • (877) 215-2920
Additional Email Addresses
  • Pioneer_CustomerAdvocate@pioneer-credit.com
BBB File Opened: 03/01/1988
Business Started: 07/01/1985
Business Started Locally: 07/01/1985
Business Incorporated: 12/18/2001 in DE
Type of Entity
Corporation
Business Management
  • Mr. Jeff Mersmann, President
  • Ms. Caryn Benton, Assistant Secretary
  • Ms. Kimberly Harloff, Director
  • Mr. Michael Schneider, Senior Complaint Handling Specialist
Business Category
  • Collection Agencies
  • Credit Services

Alternate Business Names
  • PCR Inc.

A+

Government Action

ATTORNEY GENERAL MADIGAN SUES NAVIENT AND SALLIE MAE FOR RAMPANT STUDENT LOAN ABUSES

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On January 18, 2017, the Illinois Attorney General filed a lawsuit in Circuit Court of Cook County, Illinois.  Charges filed allege the ... Read More

Government Action

AG FERGUSON FILES SUIT AGAINST SALLIE MAE OFFSHOOT NAVIENT CORP., ANNOUNCES STUDENT LOAN BILL OF RIGHTS LEGISLATION

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On January 18, 2017, the Washington Attorney General filed a lawsuit in State of Washington King County S... Read More

Government Action

COMPLAINT FOR PERMANENT INJUNCTION AND OTHER RELIEF

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On January 18, 2017, the Consumer Financial Protection Bureau filed a lawsuit in Middle District of Pennsylvania Court.  Charges filed allege the business is in violatio... Read More

Overview

This company offers a spectrum of debt collection services for all levels of government. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Pioneer Credit Recovery, Inc.

Pioneer Credit Recovery, Inc.

BBB ACCREDITED SINCE 12/24/1997

Customer Review Rating:

100%

Composite Score: