This Business Is Not BBB Accredited

PDL Recovery

PDL Recovery

(716) 242-8355

PDL Recovery

PO Box 783
Amherst, NY 14226-0783
Fax Numbers
  • (716) 242-8359
  • (716) 242-7359
Additional Phone Numbers
  • (800) 290-1065
  • (855) 968-0698
  • (605) 956-4138
Additional Email Addresses
BBB File Opened: 05/03/2011
Business Category
  • Collection Agencies
Alternate Business Names
  • Rivershore Acquisitions
  • PDL Group
  • PDL Support
  • PDL Recovery Services
  • PDLI
  • PDLR Group
  • Meridian Credit Solutions LLC


Government Action

AG cracks down on unlawful debt collection practices as part of Operation Collection Protection
PDL Recovery Group, Jamie Belstadt

Ferguson filed a lawsuit against PDL Recovery Group and its principal, Jamie Belstadt, in August, alleging violations of the Collection Agency Act and the Consumer Protection Act. 

The complaint alleges that the company contacted Washington residents by telephone and in writing regarding alleged debts, despite the fa... Read More

Pattern of Complaint

BBB opened an investigation on the business in regard to a high volume pattern of complaints about the following:  Associates of the business not providing consumers with validation of the debt, Associates of the business threatening consumers with arrests and court and Associates of the business sharing personal information with someone other than the consumer owing the debt.


The business responded with the following:


PDl Recovery provides e... Read More


BBB has seen a major increase in collection agencies starting business in the Upstate New York area over the past several years. In an effort to keep consumers informed about which collection agencies are operating in accordance with federal and state law, we have asked for specific information from all collection agencies located in our service area, including proof of licensing, bonding, and or registration required by NY state or other governm... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for PDL Recovery include:

  • 68 complaint(s) filed against business
  • Failure to respond to 19 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

PDL Recovery


PDL Recovery

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