BBB Accredited Business Profile

Rochester Linoleum & Carpet One

Rochester Linoleum & Carpet One

(585) 427-7400

Rochester Linoleum & Carpet One

65 years in business
360 Jefferson Rd
Rochester, NY 14623-2644
Fax Numbers
  • (585) 427-2693
Additional Phone Numbers
  • (585) 271-8196
  • (585) 544-9500
  • (585) 924-9090
  • (585) 225-7190
  • (585) 872-0030
  • (585) 424-4820
Additional Email Addresses
  • tomp@rlcone.com
BBB File Opened: 07/01/1955
Business Started: 01/01/1952
Business Started Locally: 01/01/1952
Business Incorporated: 01/27/2003 in NY
Type of Entity
Corporation
Business Management
  • Mr. David Pelusio, VP
  • Mr. Thomas Pelusio, General Manager
Business Category
  • Carpet & Rug Dealers - New
  • Kitchen & Bath - Design & Remodeling
  • Kitchen Remodeling
  • Kitchen & Bath Design
  • Carpet Layers
  • Floors - Laminate
  • Tile - Ceramic - Contractors & Dealers
  • Hardwood Floor Contractors
  • Hardwood Floor Maintenance
  • Resilient & Vinyl Flooring
  • Linoleum Dealers
  • Tile - Non-Ceramic - Contractors & Dealers
  • Contractors - Flooring

Service Area
We service the following area(s): Genesee County, NY, Livingston County, NY, Monroe County, NY, Ontario County, NY, Wayne County, NY
Alternate Business Names
  • Pelbro Inc.
BBB accredited business

A

Pattern of Complaint

BBB reached out to the company regarding a pattern of complaints concerning lack of or unprofessional communications with concerns regarding consumer orders, extremely late or non-delivery of consumer orders, and consumers who are promised orders in a specific time frame which are not honored, nor are consumers made aware of any issue with the delivery deadlines until they reach out to your company for inquiry as to order status.  BBB also identi... Read More

Overview

This company offers retail and commercial sales of floor covering products, including: 

Carpet and Rug Sales
Carpet Laying
Linoleum
Tile
Vinyl Flooring
Hardwood Flooring & Installation
Hardwood Repair & Refinishing
Laminate Flooring
Natural Stone & Porcelain Tile
Area Rugs 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Rochester Linoleum & Carpet One

Rochester Linoleum & Carpet One

BBB ACCREDITATION SINCE 01/01/1955

Customer Review Rating:

23%
73%

Composite Score: