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Find a Location

Delta Sonic Car Wash has 31 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Delta Sonic Car Wash

      350 Langner Rd. West Seneca, NY 14224

      BBB Accredited Business
    • Delta Sonic Car Wash

      990 W. Ridge Rd. Rochester, NY 14615

      BBB Accredited Business
    • Delta Sonic Car Wash

      1355 Niagara Falls Blvd. Amherst, NY 14226

      BBB Accredited Business
    • Delta Sonic Car Wash

      615 E. Ridge Rd. Rochester, NY 14621

      BBB Accredited Business
    • Delta Sonic Car Wash

      2590 Delaware Ave. Kenmore, NY 14217

      BBB Accredited Business

    Business ProfileforDelta Sonic Car Wash

    Car Wash
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.11/5stars

    Average of 55 Customer Reviews

    Customer Complaints

    104 complaints closed in last 3 years

    41 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/17/2013

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This Business is multi-location Automatic Car Wash. Some locations offer Oil & Lube services, Detailing, and Polishing. The Main Street location has a store and restaurant to eat-In or take-out.

    Business Details

    This is a multi-location business.

    Find a Location

    Delta Sonic Car Wash has 31 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Delta Sonic Car Wash

        350 Langner Rd. West Seneca, NY 14224

        BBB Accredited Business
      • Delta Sonic Car Wash

        990 W. Ridge Rd. Rochester, NY 14615

        BBB Accredited Business
      • Delta Sonic Car Wash

        1355 Niagara Falls Blvd. Amherst, NY 14226

        BBB Accredited Business
      • Delta Sonic Car Wash

        615 E. Ridge Rd. Rochester, NY 14621

        BBB Accredited Business
      • Delta Sonic Car Wash

        2590 Delaware Ave. Kenmore, NY 14217

        BBB Accredited Business
      Headquarters
      350 Langner Rd., West Seneca, NY 14224
      BBB File Opened:
      3/1/1973
      Years in Business:
      56
      Business Started:
      1/1/1968
      Business Started Locally:
      1/1/1968
      Business Incorporated:
      9/23/1980
      Accredited Since:
      4/17/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • Delta Sonic Sales & Service Inc
      Business Management
      • Ms. Jackie Farkas, Customer Service Manager
      • Mr. Paul Lutz, Human Resources
      • Ms. Kim Canna, Director of Marketing
      • Mr. Brian Evers, CFO
      Contact Information

      Principal

      • Ms. Jackie Farkas, Customer Service Manager

      Customer Contact

      • Ms. Jackie Farkas, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (716) 566-5160
        Other Fax
      • (716) 886-3736
        Other Fax

      Phone Numbers

      Customer Complaints

      104 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Sale #*********** Received oil change and front/rear differential service on 2/6/2024. On 3/20/2024, the car failed while driving on the NYS Thruway and had to be towed to *********** ************ in West Seneca ($248 charge). *********** ************ determined that there was no front fluid in the front differential housing, which caused the front axle to complete shear. The estimated cost to replace the transmission is $6500. I told the mechanic that I had had the front differential serviced less than 700 miles previously, and asked whether there was any reason that the housing would be empty other than mechanic error. He said that that housing was in good shape, with no leaks, and that the only reason that it would be empty after having been serviced so recently was that the servicer had not replaced the fluid.
      Read More

      Customer Reviews

      55 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vince C

      5 stars

      04/04/2024

      I lost a third brake light ( on the truck) while getting my car washed. It was a pleasure resolving my issue. Have been a customer for a long time and will remain a customer for many years to come.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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