BBB Accredited Business Profile

Charter Communications

Charter Communications

(888) 438-2427

Charter Communications

25 years in business
68 Bridge St
Plattsburgh, NY 12901-3044
Fax Numbers
  • (585) 756-1735
  • (518) 869-1007
  • (518) 242-8948
  • (864) 297-2236
  • (607) 432-5995
  • (315) 431-4448
  • (607) 644-1519
  • (315) 463-8020
Additional Phone Numbers
  • (315) 432-0373
  • (607) 644-0025
  • (315) 433-0044
  • (800) 285-8545
  • (585) 756-1000
  • (518) 793-6688
  • (607) 865-4195
  • (518) 237-9819
  • (864) 297-2248
  • (315) 463-2288
  • (866) 892-7869
  • (800) 783-2839
  • (518) 242-8816
  • (315) 634-6100
  • (585) 344-2186
  • (315) 634-6101
  • (607) 432-0500
  • (800) 462-2667
  • (585) 344-0913
  • (716) 558-8881
  • (585) 756-5000
Additional Email Addresses
  • joanne.hamilton@twcable.com
BBB File Opened: 06/01/1981
Business Started: 12/01/1992
Business Management
  • Mr. Michael Henry, Executive Escalation Manager
Business Category
  • Cable TV
Alternate Business Names
  • Time Warner Cable
  • Time Warner Cable
  • Time Warner Cable
  • Spectrum
BBB accredited business

NR

Government Action

A.G. Outlines Impact Of Spectrum-Time Warner Cable's Alleged Fraud In Western NY, Issues Consumer Alert To Assist New Yorkers In Choosing The Best Internet Service
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On February 1, 2017 the New York State Attorney General ... Read More

Government Action

A.G. Outlines Impact Of Spectrum-Time Warner Cable's Alleged Fraud In Western NY, Issues Consumer Alert To Assist New Yorkers In Choosing The Best Internet Service
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On February 1, 2017 the New York State Attorney General ... Read More

Government Action

A.G. Outlines Impact Of Spectrum-Time Warner Cable's Alleged Fraud In Western NY, Issues Consumer Alert To Assist New Yorkers In Choosing The Best Internet Service
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On February 1, 2017 the New York State Attorney General ... Read More

Overview

This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Charter Communications

Charter Communications

BBB ACCREDITATION SINCE 05/23/2008