BBB Accredited Business Profile

M&T Bank

M&T Bank

(800) 724-2440

M&T Bank

160 years in business
Headquarters

One M & T Plaza
Buffalo, NY 14203-2301

Fax Numbers
  • (716) 635-4019
  • (716) 635-4033
  • (585) 325-5689
Additional Phone Numbers
  • (585) 258-8221
  • (585) 258-8220
  • (716) 635-4046
  • (716) 635-4529
  • (585) 258-8250
BBB File Opened: 07/01/1923
Business Started: 01/01/1856
Business Started Locally: 01/01/1856
Business Management
  • Ms. Martine Brown, Northeast Marketing Director
  • Ms. Ann Caruana, Crowley Webb
  • Mr. Richard Gold, Webmaster
  • Ms. Lynn Waclaweck, Marketing
  • Mr. James Beardi, Local Manager
  • Mr. Daniel Burns, Rochester Div. President
  • Ms. Mary C. Szabat, Sales Rep.
  • Mr. Robert Wilmers, Chairman, CEO
  • Ms. Elaine Lesperance, Webmaster
  • Mr. Robert D. Young, Sales training Man.
  • Mr. Rob Northway, Retail Advertising
  • Mr. James Horbowicz, Airport Plaza Manager
  • Ms. Cindy Dertinger, Administration
  • Mr. Jay Johnson, Customer Service
  • Ms. Karen Woodman, Electronic Advertising
  • Mr. Stephen J. Meyer, Vice President
  • Mr. Ray Logan, SVP, Human Resources
  • Ms. Carol Grosso, Property Management
  • Ms. Debbie Pringle, Banking Officer
  • Mr. Robert Moody, VP Retail Marketing
  • Ms. Lynn Kane, Retail Marketing
  • Ms. Nancy Brock, Corporate Communications
  • Mr. Geoffrey Fenn, VP
  • Mr. Ken Paulin, Purchasing Manager
  • Ms. Carrie Steck, Assistant Manager
  • Mr. Chris Marra, Retail Marketing
  • Ms. Susan Hugill, Credit Card Processing
  • Chester Bridger, VP-Corporate Communications

Contact Information
  • Ms. Martine Brown, Northeast Marketing Director
  • Ms. Ann Caruana, Crowley Webb
  • Mr. Richard Gold, Webmaster
  • Ms. Lynn Waclaweck, Marketing
  • Mr. James Beardi, Local Manager
  • Mr. Daniel Burns, Rochester Div. President
  • Ms. Mary C. Szabat, Sales Rep.
  • Mr. Robert Wilmers, Chairman, CEO
  • Ms. Elaine Lesperance, Webmaster
  • Mr. Robert D. Young, Sales training Man.
  • Mr. Rob Northway, Retail Advertising
  • Mr. James Horbowicz, Airport Plaza Manager
  • Ms. Cindy Dertinger, Administration
  • Mr. Jay Johnson, Customer Service
  • Ms. Karen Woodman, Electronic Advertising
  • Mr. Stephen J. Meyer, Vice President
  • Mr. Ray Logan, SVP, Human Resources
  • Ms. Carol Grosso, Property Management
  • Ms. Debbie Pringle, Banking Officer
  • Mr. Robert Moody, VP Retail Marketing
  • Ms. Lynn Kane, Retail Marketing
  • Ms. Nancy Brock, Corporate Communications
  • Mr. Geoffrey Fenn, VP
  • Mr. Ken Paulin, Purchasing Manager
  • Ms. Carrie Steck, Assistant Manager
  • Mr. Chris Marra, Retail Marketing
  • Ms. Susan Hugill, Credit Card Processing
  • Chester Bridger, VP-Corporate Communications

Business Category
  • Banks
  • Credit Cards & Plans
  • Loans
  • Mortgage Lender
  • Auto Renting & Leasing

Alternate Business Names
  • First Empire State Corporation
  • Highland Lease Corporation
  • M&T Mortgage Corp.
  • M&T Credit Corporation
  • Manufacturers & Traders Trust Company
  • M&T Securities
  • OnBank.com
  • Hudson City Savings Bank

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

B+

Government Action

M&T to Refund $2.9 Million to Approximately 59,000 Account Holders Who Paid Fees for Free Checking WASHINGTON, D.C. – Today the Consumer Financial Protection B... Read More

Government Action

M&T Bank Corp. (M&T Bank) has agreed to pay the United States $64 million to resolve allegations that it violated the False Claims Act by knowingly originating and u... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for M&T Bank include:

  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

M&T Bank

M&T Bank

BBB ACCREDITED SINCE 07/01/1923

Customer Review Rating:

Positive
0%
Neutral
5%
Negative
95%

Composite Score:

0 3