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Find a Location

Basil Resale Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Basil Resale Center

      4131 Sheridan Dr Williamsville, NY 14221-4302

      BBB Accredited Business
    • Basil Resale Center

      6868 Transit Rd Williamsville, NY 14221-7202

      BBB Accredited Business
    • Basil Resale Center

      2677 Delaware Ave Buffalo, NY 14216-1131

      BBB Accredited Business

    Business ProfileforBasil Resale Center

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2015

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers used vehicle sales, power steering repair, oil changes, brakes, spark plugs, and wheel alignment.

    Business Details

    This is a multi-location business.

    Find a Location

    Basil Resale Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Basil Resale Center

        4131 Sheridan Dr Williamsville, NY 14221-4302

        BBB Accredited Business
      • Basil Resale Center

        6868 Transit Rd Williamsville, NY 14221-7202

        BBB Accredited Business
      • Basil Resale Center

        2677 Delaware Ave Buffalo, NY 14216-1131

        BBB Accredited Business
      Location of This Business
      4131 Sheridan Dr, Williamsville, NY 14221-4302
      BBB File Opened:
      3/1/1988
      Years in Business:
      37
      Business Started:
      1/12/1987
      Business Started Locally:
      1/12/1987
      Business Incorporated:
      1/12/1987
      Accredited Since:
      5/20/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • Basil Trans Corporation
      • Basil Lease Corp.
      • Basil Resale Transit
      • Basil Resale Sheridan
      • Basil Resale Delaware Inc
      Business Management
      • Ms. Lynn Moore, Office Manager
      • Mr. Corey Clark, General Manager
      • Mr. John A. Basil, President
      • Mr. John Fortier, Sales Manager
      • Mr. Joe Basil, General Manager
      • Ms. Lynn Sorrello, Account Manager
      • Mr. Jason Hughes, Complaint Handler
      Contact Information

      Principal

      • Mr. John A. Basil, President

      Customer Contact

      • Mr. Jason Hughes, Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (716) 631-0431
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchased vehicle in 2019 was told as long as I own the vehicle I can have free oil changes with their service dept. so far since 2019 , I haven’t had a problem until my last oil change they told me I know have to pay and it will be over 250.00 for an oil change. This violates the contract that they sold the vehicle as.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brie R

      1 star

      10/27/2023

      Terrible car dealership! Sold me a certified preowned vehicle, had me sign the paperwork, went to go pick it up - told me it wasn’t actually certified pre owned “their mistake”, told me to buy an extended warranty if I wanted one. Since I already signed for the vehicle I was stuck. Went to bring in the vehicle for a thermostat issue, called and asked if my warranty was still good, they told me it was. I have a diagnostic reader so I told them the code. Made an appointment, went to drop it off they checked my mileage and said I’m definitely still under warranty. Called me a couple days later, told me my warranty expired! Tried charging me $150 for a diagnostic fee- was not given a diagnostic read on the vehicle, just a piece of paper with everything I had told them! Unbelievable! Do not ever go here. It will be the worst mistake. And while waiting to get my keys, a woman was standing there complaining how she just bought her vehicle less than 2 months ago and her transmission went! They told her she owes them $1200!!! 2 months of having a car. Absolutely disgusting.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

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