Business ProfileforCarbone Auto Group

On Wednesday 3/9/22 I had a vehicle delivered to me from Cabone *****, ****. It was a 2021 **** ***** ******** *******. I traded my 2019 ********* ********* which I was leasing for $500 per month. I explained when I leased the ***** ******** I would like to be at or under my current payment. The payment was $496 per month. After approximately a week and a half, I was about to remove my 1 year old daughter from the vehicle and I noticed what I thought was a piece of garbage alongside the front passenger seat on the floor. When I picked it up, I found it was a half empty bag of heroin. The bag was turned over to my local Police department. I am a Police Sgt and have been in Law Enforcement for 16 years. The only people in the vehicle in the time I had it were myself, my 6 & 1 year old children and my wife. After dealing with Carbone, for several days, they agreed to pick up the vehicle and return my down payment. I attempted to have them lease me another vehicle but they repeatedly stated they didn't have any. After attempting to find another 2021, there were none available and I had to go with a 2022 of the same vehicle. I had to put another $500 down and I am now paying approximately $30 more per month than with my truck. The manager of the dealership agreed to send me another $750 which did not make me whole but it was as much as he would offer. I still have not received the check for the $750 and he will not respond. Lithia motors is the parent company and has been rude and unresponsive.