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Find a Location

Wink's Body Shop, LLC has 1 locations, listed below.

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    Business ProfileforWink's Body Shop, LLC

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/15/2008

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Body Work & Collision Repair

     

    Business Details

    Location of This Business
    720 W Court St, Ithaca, NY 14850-3217
    BBB File Opened:
    8/23/2005
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Started Locally:
    1/1/1989
    Business Incorporated:
    3/22/2012
    Accredited Since:
    1/15/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John T. Winkleblack, Owner
    Contact Information

    Principal

    • Mr. John T. Winkleblack, Owner

    Customer Contact

    • Mr. John T. Winkleblack, Owner
    Additional Contact Information

    Fax Numbers

    • (607) 277-7776
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my car in for an insurance estimate. The damage from the accident was well documented. I took my car to them in good faith, hoping they could do all of the repairs. They had my car less than 48hrs and messed it up. My car was damaged by Wink's. My car now has transmission issues, my driver seat is now broken, my bumper has more cracks. My back seat was not put back in properly. My driver seat now moves as though it is off track. When the owner Todd finally deigned to talk to me after several attempts to get the matter addressed, he accused me of lying, told me not to contact his shop, not to bring my car back, and hung up on me. This is the rudest, most destructive auto shop I have ever had the misfortune to encounter. I have never been to an auto shop that acted like it was painful to talk to me. I would advise anyone who wants their vehicle to stay far away from Wink's. I am not trying to be difficult, I am very easy to get along with. I also expect to be dealt with honestly, fairly, and with respect and Wink's has not done so. Usually, if you tell an auto shop something is not right they ask you to bring it in so they can at least look at it. They don't be rude, call you a liar, tell you not to contact them, and hang up on you. This behavior is extremely unprofessional.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshua O

    5 stars

    04/02/2024

    Wink's Body Shop is truly exceptional! Despite the extensive damage to my car, their friendly team went above and beyond to accommodate me. Their dedication to quality and customer satisfaction is evident in every interaction. I couldn't be happier with the results. Wink's Body Shop has my highest recommendation!

    Wink's Body Shop, LLC Response

    04/05/2024

    Thanks for the great review. I am glad my staff provided you with such great service and repairs.

    Local BBB

    BBB of Upstate New York

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