This Business Is Not BBB Accredited

Seniors First Communities & Services

Seniors First Communities & Services

(585) 770-1955

Seniors First Communities & Services

18 years in business
1570 East Ave
Rochester, NY 14610-1610
Fax Numbers
  • (585) 442-6177
  • (585) 461-9833
Additional Phone Numbers
  • (585) 770-1800
  • (585) 770-1800
  • (585) 461-1991
  • (585) 271-1772
  • (585) 770-1951
Additional Email Addresses
BBB File Opened: 10/20/2010
Business Started: 01/01/1999
Business Incorporated: 01/01/1999 in NY
Type of Entity
Business Management
  • Mr. Jim Payne, VP of Marketing
  • Ms. Amanda Brown, Executive Director
  • Ms. Cheryl Smith, Executive Director
Business Category
  • Assisted Living Centers & Adult Family Homes
  • Nursing Homes
  • Rehabilitation Services
  • Alzheimer Care, Information & Treatment

Alternate Business Names
  • Valley Manor Custom Apartment Homes
  • Kirkhaven



This business offers assisted living centers, adult family homes, rehabilitation services, nursing homes, alzheimer care and information.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Seniors First Communities & Services


Seniors First Communities & Services

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