BBB Business Review

BBB Accredited Business since

Amsterdam Printing Company

Additional Locations

Phone: (800) 833-6231 Fax: (518) 843-5204 View Additional Phone Numbers 166 Wallins Corners Rd, Amsterdam, NY 12010 View Additional Web Addresses ! There is an alert on Amsterdam Printing Company !

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This business offers imprinted promotional products, such as calendars, pens, and apparel.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Amsterdam Printing Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Amsterdam Printing Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Amsterdam Printing Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: October 13, 1992 Business started: 01/01/1898 in NY Business started locally: 01/01/1898 Business incorporated: 01/16/1996 in MN
Type of Entity


Business Management
Mr. Tim Broadhead, President Ms. Mallory Richstone, Complaint Contact
Contact Information
Principal: Mr. Tim Broadhead, President
Customer Contact: Ms. Mallory Richstone, Complaint Contact
Business Category


Method(s) of Payment
Credit Cards (VISA, MasterCard, American Express & Discover), Check, Purchase Order, and Bill Me (pending credit appr.)
Refund and Exchange Policy
The company states that it unconditionally guarantees the products and services it offers. It will replace, credit, or refund a customer orders up to 365 days after receiving shipment. As of 11/27/2013.
Alternate Business Names
GO Promos Holland USA

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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Additional Web Addresses

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The BBB has received information that another company is using the phone number for Amsterdam Printing in their advertisements. Amsterdam Printing is in no way associated with Pro Secure 2012 and does not offer any antivirus software.