3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michael R
5 stars04/27/2023
Had a large hackberry tree fall on my house Hired top notch tree service to remove it they did a excellent job and gave me real fair price would highly recommend themReview from Mary H
1 star04/12/2023
They did work for me last year. Never completed the job and did not return my money for unfinished work. They ripped me off. I will be putting a notice on Facebook about their business. DO NOT USE THEM UNLESS YOU WANT TO BE TAKEN FOR YOUR MONEY!Review from Sheila G
1 star12/07/2021
I accepted bid and scheduled appointment. Waited most the day then called to find out time of arrival. I was informed it would be the following day. The following day no show. I called again they had to reschedule this time four weeks out. I rescheduled for today and of course no show. I called they attempted to put me off for tomorrow again. I canceled and will go with a reliable company. Good luck getting this company to show. Very unreliable!!
Top Notch Tree Service LLC Response
12/08/2021
Again we apologized on all the platforms you took time to write us bad reviews on. Unfortunately things sometime don't go as planned due to many different circumstances. We did reschedule you from the original date, but we gave several date options that didn't work for you so that's why you were rescheduled so far out. That was the date you chose. We tried to just move you yesterday to today and that didn't work for you. Its definitely not because we don't like to work or are unreliable. I wouldn't leave any customers job unfinished just to go start another one, and as I explained in a different discussion we have 2 guys out due to covid and are only a 5 man crew at full strength. So yes we are behind, and we are a family owned small business just trying to do the best we can. We apologize again and sorry we couldn't help you out in time. Thank you for you review and have a good holiday.Customer Response
12/09/2021
When I checked the Company out on BBB looked like it would be a repeatable company to use. Just wished the rating for the Company was correct so I wouldn't of wasted my time.
Customer Review Rating
Average of 3 Customer Reviews
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