Business ProfileforAlert 360 Home Security

I called Alert 360 and explained what I wanted in a security system (sensors on 4 doors and 3 windows, 2 cameras that recorded via motion detectors (on doorbell and in back of condo), and 2 motion detectors on the home's interior. Salesperson asked specifically if I had a working doorbell and I responded that I did. I was quoted a specific amount for equipment and a specific amount for monthly monitoring and I agreed with the quoted prices. The technician came to install the equipment and soon after he left, I checked the cameras and noted that the doorbell camera was not recording. I called. They sent someone out and a new camera was installed. It did not work and they sent someone else out. It worked for 24 hours, then stopped working again. I called again. Technician #4 came out today and told me that there was an electrical problem (something about a transformer not providing enough voltage for the camera). I was told that I can either hire an electrician to correct the problem (replace the current transformer with one that would provide a higher voltage, I assume) at my expense or Alert 360 would provide a rechargeable camera that I could recharge myself about every three months, but that this option would include a permanent $5 increase in the monthly monitoring fee. I was given a definite price for equipment and monitoring with the understanding that the equipment would work once it was installed. AT NO TIME did anyone at Alert 360 suggest that any other fee, repairs, or equipment would need to be paid or supplied on my part before Alert 360 would provide equipment that would work.