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Find a Location

Flawless Smile has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Flawless Smile

      1502 W Blue Starr Dr Claremore, OK 74017-3202

      BBB Accredited Business
    • Flawless Smile

      2319 N 9th St Broken Arrow, OK 74012-2850

      BBB Accredited Business

    Business ProfileforFlawless Smile

    Dentist
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2010

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Flawless Smile has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Flawless Smile

        1502 W Blue Starr Dr Claremore, OK 74017-3202

        BBB Accredited Business
      • Flawless Smile

        2319 N 9th St Broken Arrow, OK 74012-2850

        BBB Accredited Business
      Location of This Business
      1502 W Blue Starr Dr, Claremore, OK 74017-3202
      BBB File Opened:
      1/6/2010
      Years in Business:
      15
      Business Started:
      7/22/2008
      Business Started Locally:
      7/22/2008
      Business Incorporated:
      6/19/2008
      Accredited Since:
      1/6/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ali Torabi, PLLC
      Business Management
      • Jordan McMillan, Marketing Manager
      Contact Information

      Principal

      • Jordan McMillan, Marketing Manager

      Customer Contact

      • Dr. Ali Torabi, Owner
      • Jordan McMillan, Marketing Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/19/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      This complaint is to dispute all charges that Flawless Smile Dentistry made against my dental insurance account in ***************************. I was considering getting dental implants. Flawless Smile Dentistry's website advertises a "Free Dental Implant Consultation and X-Rays", a $329.00 value. But this group used a dishonest and deceptive scheme to knowingly file a claim with my dental insurance. Before making an appointment with them, I called their Broken Arrow office and asked about this being no charge, and they confirmed by phone that this exam would be free. So I made an appointment with the dentist who would do the implant. My husband went with me to the appointment. I checked in, and the first thing I did was to ask them to verify that this would be free, and the receptionist said we would not be charged for this appointment. Next we were taken to an exam room where a nurse asked me some basic questions and took a number of X-Rays. Then the dentist came in and did his examination. We asked him directly about this being a free exam, and he said there would be no charge. But then I received an Explanation Of Benefits from **************************. This dentist had filed a claim for $240.00, and the *************************** paid the Covered Amount, $153.00. Flawless Smile Dentistry should return this money to my *************************** account. They do not qualify for the BBB A+ Rating. ********************************************************************
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jrenee B

      1 star

      10/08/2021

      1 by far the Worst dental offices we ever went to. My husband went in to a get a tooth repaired and was told they would send the prints in to get the correct prints for his cap. Then after getting done, and we have dental insurance the lady at the desk named Clarrissa said that will be $468 so I said we will have to call our Denist off, and payment arrangements. 1 week after my husband being seen I get a call from Clarissa in the business office threatening my husband, I thought we have never been spoken to like this. So I will be contacting their Corporate office, Social media, letting them know how this business runs and treats clients. And I will be releasing the audio she left on my phone!

      Flawless Smile Response

      10/15/2021

      Sorry that you feel the experience was less than satisfactory. The nature of the call was to make sure that we were servicing you in attempting to get the treatment done in a timely manner. We were simply trying to inform you that the impressions taken cannot be sent to the lab to have the crown made until payment had been received. We wished only to make sure you were aware of the state of the case and see if you wished to move forward.

      Customer Response

      10/16/2021

      The response from this Dentist office is false I have on my
      Voicemail stating they were not sending off his films until they receive money up front. This was not discussed prior to my husband until they received $458 I said to the staff, that it was rude and unprofessional they are the only dental office that threatens customers

      Local BBB

      BBB Serving Eastern Oklahoma

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