Business ProfileforCecil & Sons Discount Tires

On June 12, 2022 I brought my car into This business have my brakes changed. My passenger side break had gone bad and was cutting into my rotor. My breaks were covered by my extended warranty. ***** called me and told me well your caliper is bad too, which I stated was also covered under my warranty. After having an investigation done with my warranty company I found out that ***** called them and told them caliber was bad due to owner negligence and failure to maintain and replace the breaks ect. Total opposite of story I was told by ***** who said they twisted his words. However that is only one part of the issue, after finding out ***** completely lied I didn't want take my car back to this establishment and had my car worked on somewhere else, only find out nothing Was wrong with my caliber. In fact, my driver side breaks was still in good condition and my rotor as well. The passenger side breaks were worn down pretty good and needed new rotor but both calipers on driver and passenger side was still in good condition! So not only did ***** lie to me, my warranty company, he also caused any future claims be denied by my warranty company unless I replace something that has nothing wrong with it. Shady companies like this, are what gives good mechanic hard time bc you can't trust people. This company failed me on more levels then one. First off I had been coming since New Years getting oil changes from them, 3 in fact! Not once did they ever even mention my breaks look warn down. See good mechanic shop isn't concerned about just getting them in and out. Good mechanic shop cares about their customer, when they do oil change they will do a visual inspection as well check your tires look at your brakes. Considering my break was cutting into my rotor you could see that without even taking off the tire. They could have let me know in December, In March or even June When they changed my oil. However considering how bad they lied about my caliper says a lot about them.