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Find a Location

Chris Nikel Chrysler Jeep Dodge Ram Fiat has 1 locations, listed below.

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    Business ProfileforChris Nikel Chrysler Jeep Dodge Ram Fiat

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    The company states that it offers Auto Sales & Services.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/5/1992

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    2920 N Aspen Ave, Broken Arrow, OK 74012-1187
    BBB File Opened:
    12/10/1973
    Years in Business:
    51
    Business Started:
    5/1/1973
    Business Started Locally:
    5/1/1973
    Business Incorporated:
    4/1/1973
    Accredited Since:
    11/5/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Business Management
    • Mr. Dallas Nikel, General Manager
    Contact Information

    Principal

    • Mr. Dallas Nikel, General Manager

    Customer Contact

    • Mr. Dallas Nikel, General Manager
    Additional Contact Information

    Fax Numbers

    • (918) 806-4192
      Primary Fax
    • (918) 584-3939
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a new vehicle from this dealership on April 21, when speaking with ****** at this location she promised that I would have a check or a wire transfer when I picked up the new vehicle for the vehicle I was trading in when I arrive there Mr. ********* said that's not how it works and he would give me the check as soon as he received the title. The title was sent to Chris Nikel on April 24, ********* called my father on April 27 and told him to check would be mailed out that day when we had not received the check by May 3 my father called and spoke with *** and he said there was confusion on the way the sale was entered needed his drivers license photo and promised the check would be sent out by May 4 or fifth and would let him know when it was in the mail. On May 6 we had just not heard anything or received the check I communicated with Mr. ***** and he said we would have it by May 19, said he never said that we would have it previously, calling my father and I both liars. I attempted to reach both Chris Nichol and Dallas Nichol, Chris Nikel said he is no longer involved with the business and we need to speak with his son, multiple phone calls and emails to him have received no return.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary L

    1 star

    06/27/2023

    We have a 2017 Pacifica under warranty and the service shifter message has left us stranded 4 times. The service department has the vehicle more than I do at this time. Only get 3 days of car rental and Chris Nickel can’t even look at the car to diagnose the issue in that time. Service department doesn’t return calls. When you can get through they can’t or won’t tell you anything. Don’t have your car serviced here if you have a choice. After 5 Dodge vehicles purchased from Chris Nickel. I will not be doing business with them again.

    Local BBB

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