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          Windows of Greater Tucson, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforWindows of Greater Tucson, Inc.

            Windows
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/23/2009

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Products & Services

            New Windows

            Replacement Windows

            Alpine Windows

            Patio Doors

            Exterior Doors

            Lattice Shade Covers

            Pergolas

            Energy Star Rated Windows

            Sliding Glass Doors

            In-House Expert Installation

            No-Maintenance Vinyl Frames

            Tinted + Low-E Glass

            French + Standard Grids

            Noise Reduction

            Business Details

            BBB File Opened:
            7/23/2009
            Years in Business:
            15
            Business Started:
            7/10/2008
            Business Incorporated:
            7/10/2008
            Accredited Since:
            7/23/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 277608 for this business, issued by Arizona Registrar of Contractors

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            BBB records show a license number of 301051 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 2/28/2024.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. Patrick Doherty, President
            • Ms. Petra Doherty, Vice President
            Contact Information

            Principal

            • Mr. Patrick Doherty, President

            Customer Contact

            • Mr. Patrick Doherty, President
            Additional Contact Information

            Fax Numbers

            • (520) 219-1362
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/28/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I recently purchased 2 Pella French doors from this business. The process involves many details such as color of hardware, wood finish, etc, so I built the doors to my specifications from the Pella website (which is an option) and sent the information to Pat at Windows of Greater Tucson through email. There were many phone calls and emails exchanged. I asked him repeatedly about the details and if he had any questions, including my request for a shade. When the doors arrived to be installed, there were details on the door that were not correct one being the doors were missing handles, but he corrected that mistake. I am left with 2 Pella french doors that have a blind in between the glass. I was specific that I wanted a shade, NOT a blind, however Pat is a very loud and talkative and will talk over you in conversation and refuses to acknowledge his mistake. I have offered to remove the existing blinds and return them to Greater Windows of Tucson and install the replacement shades in bamboo color myself, if he would please order them at his cost. The cost has already been very high for the doors themselves and the mistake was not mine but rather the mistake of Pat for not listening to his customer.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michele P

            5 stars

            10/27/2021

            While it took a few months to get my windows delivered from Pella, it was definitely worth the wait. *** is such a nice, personable guy. He didn't come in with a sales pitch, it was more like he wanted to get to know me and what I needed. He spent a few hours at my home not only measuring and telling me about what choices I had, but also just talking about life. I decided to go with the Pella windows. plus he told me I could get rid of this second door I never used and put a window in where it was! So not only was I now looking forward to wonderful new windows, but no more door, but light instead!So the day came and *** had told me the crew would be here at 8:30. They were here right on the dot! They all introduced themselves and told me they would be taking all the windows out first and then putting them all in. So my house became a busy bee hive of work all over. There were 5 guys and they never stopped. I have two dogs and I asked them if they just would be careful not to leave the front door open so the dogs wouldn't get out, but that they could leave the backyard door open and boy, did my dogs have fun! Between them and me, we were wandering between room to room watching everyone doing everything! The dogs were in heaven because all the guys would pet them as they walked by and occasionally toss one of their ***** in the yard for them. And everyone of them always shut that front door every time they went in or out.I can't tell you how very efficient they all were. They each had their jobs and they were doing them like clockwork. They also were respectful of property to a fault and each one would ask me if they could use the restroom or my microwave when they stopped for lunch. And even though they were very busy, they always had time to listen and talk with me. Before I knew it, my door was gone, he had put in a couple of studs, insulation and the drywall. Then another crew member came by with mud and did his best to match the way the rest of our walls were. As the new windows were being put in, another guy would come in and put in the caulking and expertly smooth it around the frame.I just can't tell you how very pleased I am with the work and how my new windows look and work. No more rattling windows when the wind picks up! And they removed and installed all 7 windows and closed up that doorway plus- I forgot- they removed and reinstalled the bars over all those windows in 6 1/2 hours! We shook hands and they pulled out my driveway at 3:00. The price for all this was phenomenal. I just can't recommend Windows of Greater Tucson enough. Thank you *** and your crew!

            Local BBB

            BBB Serving Southern Arizona

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