Business ProfileforSouthern Arizona Veterinary Specialty & Emergency Centers

My ********************* are tge leather from a softball. Took her at 530 and didnt get seen until 7 am after shift change. Paid $150, and $2400 for morning hydration and meds, agreed on an endo at 3 pm with a $2600 deposit (60% of worst case being invasive surgery). The internal medicine dr left at 6, we were told it would be in the morning, I called several times tge first day to check up, even at 10 pm and 6 am the next day. I called at 10 to check on her, procedure not done, told 11 am, called at 1, not done, doing surgery on 2 other dogs, finally my boyfriend got there at 3 after work and barely working on her. She suffered an ******** hours, risking the leather to pass further down, and they wanted another $2500 for extra X-rays, dr to see X-rays $488, lots of pain meds, hydration, etc. I called my veterinarian, I was so embarrassed I fell into this deep dark hole. I told me they should have enduced vomit since it was so soon after she ate it. He was also appalled when I sent him a copy of charges. The medications to take home were over $300, I asked for scripts and had them filled at ****** for $32.00. **** is doing fine, almost eating like normal 4 days later. I added up the receipts and it came up $1700, receptionist told me $2500 yet a third paper stated $3200. Anyone would question this! I asked to speak to the manager but it was 9 pm when we decided to take her home. She said she would call me the next day, but I didnt get a call until Thursday evening. I called Friday and it felt like they were reading off excuses oh and they found a $400 error. Really? I didnt get anywhere, I told them if God put me on this earth to be the voice for furbabies, then so be it. I plan on filing a complaint, going to the media and stand on their street corner with a sign. Freedom of speech is still legal right? That is what this place is about. Ask your friends for a good ER location that doesnt ***** your hard earned money. Do it for your fur babies.