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          Encantada Pools Inc has 1 locations, listed below.

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            Business ProfileEncantada Pools Inc

            Pool Contractors
            BBB accredited business

            Contact Information

            2918 W Ina Rd Ste 150

            Tucson, AZ 85741-2421

            Visit Website
            (520) 797-6931

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/22/2016

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2918 W Ina Rd Ste 150, Tucson, AZ 85741-2421
            BBB File Opened:
            11/3/2015
            Years in Business:
            8
            Business Started:
            8/10/2015
            Business Started Locally:
            8/10/2015
            Business Incorporated:
            8/10/2015
            Accredited Since:
            3/22/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 301429 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 12/30/2027.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jordan Junior, President
            • Ms. Leslie Conrad, Member
            Contact Information

            Principal

            • Ms. Leslie Conrad, Member

            Customer Contact

            • Ms. Leslie Conrad, Member
            Additional Contact Information

            Fax Numbers

            • (520) 742-1300
              Primary Fax

            Phone Numbers

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            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Ben W.

            09/20/2021

            The design of our pool is beautiful and I have to thank DJ for that. The main problems I have had with this company is its operations and customer service. It has now been 180 days since our project was started and we still have items to be completed. At contract signing, it stated our pool would take 70 days to complete. We are on our third project manager with this company since starting and not a single one of them has communicated with me. It has been very common to wait days and weeks for answers and their favorite phrase is " We will have an answer for you next week". I'm sure you will attempt to state that all of our delays are due to material shortages which is not true. The delays on this project have been from ordering materials at the last minute and failing to meet your promised deadlines which in turn forced your subcontractors to reschedule. This created a domino effect throughout all the contractors and leaves me "the customer" waiting. I can not recommend your company to anyone for anything other than a design and it is heartbreaking that I regret using your company for our pool build. I truly hope you develop processes within your company to make sure no customer ever feels the way I do after spending over ****** with your company
            Read 1 More Customer Review

            Local BBB

            BBB Serving Southern Arizona

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