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Find a Location

My Tucson Movers has 1 locations, listed below.

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    Business ProfileforMy Tucson Movers

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/2014

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers affordable, flexible, full-service local, long distance, and commercial moving.

    Products & Services

    Local Moving Services

    -Apartment Moves

    -House Moves

    Pick-up & Delivery Services

    Office Moves




    Long Distance Moving Services

    Moves over 50+ miles

    Military Moves

    Job Relocation

    Post-Grad Packing & Moving Services

    Retirement & Senior Moves

    Business Details

    Location of This Business
    1644 N Columbus Blvd # C, Tucson, AZ 85712-3402
    BBB File Opened:
    9/4/2014
    Years in Business:
    14
    Business Started:
    11/7/2009
    Accredited Since:
    10/22/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Guy Rubin, Owner
    Contact Information

    Principal

    • Mr. Guy Rubin, Owner

    Customer Contact

    • Mr. Guy Rubin, Owner

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was originally told by the owner/mgr. of My Tucson Movers over the over the phone that my move would cost me$175.00 an hour for 3 men plus fuel and $150.00 deposit, which I would receive back after the move was completed. When Tuc. Movers got to my storage unit, they charged my Citi card $2200.00 for an aprox. estimate depending how long the actual move took. I have been through many moves and have never had to pay upfront before anything was completed. At the end of the move the driver told me that the move didn't take as long as expected, that I would receive the difference of hrs plus my $150.00 deposit which came to $480.00. The bill reflects that amount. I asked the driver when I could expect the credit on my Citi card he said it would be put in that day.. I checked my card it was never credited, I then contacted Mr. Rubin and told him my card was never credited to please do it again, he got very upset with me and started to argue with me, I told him I was going to contact other authorities about this and their unprofessionalism. I asked a friend and witness to contact him why he never credited my acct. for the $480.00, Rubin said he did, he did NOT. Tuc Movers also charged me $511.00 for packing supplies that I did not authorize or need because my previous move was already moved into my storage space. The only box I finally agreed to was for a large glass table top, nothing else. The mover got so upset with me because I was watching and told him I needed to have a few items put aside to be put in the house that the rest would go into my pod on property. He got very agitated with me and said" how do you expect me to put every item aside for your approval, you are hypervigilant, it will take us lot longer." I then got very uncomfortable and went in my car. I had no idea they were using more boxes, I had told him earlier that I had many in my storage if he really needed to use more. the rest would be going in my Pod on property. He deliberatley did what he wanted and did not listen to me. What I thought would be an easier move turned out to be a terrible nightmare. I have never been talked to or treated with such disrespect in my life. Please use extreme caution in hiring My Tucson Movers....
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle C

    1 star

    04/28/2023

    The movers themselves were hard-workers & great, but they doubled the price that was originally quoted. The office quoted $400 for a 2 hour job, which I thought was fair until the movers showed up and told me a completely different price. The original quote was $125/hr and a $125 travel fee. It then turned into $175/hr, $175 travel fee, $99 fuel charge, and a $50 "supply charge", totaling to almost $800. I understand it was a quote and would fluctuate a little once they arrived to do the work, but I didn't think it would double. If they were transparent on the phone in the first place, I would've had no issue. I would recommend finding a moving company to give you a quote in writing, because the movers response to the price change was "the office doesn't know what they are talking about."

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