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          Scott Guerin Heating & Cooling has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforScott Guerin Heating & Cooling

            Air Conditioning Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/22/2010

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            2/10/2010
            Years in Business:
            15
            Business Started:
            8/1/2008
            Business Incorporated:
            2/6/2008
            Accredited Since:
            2/22/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 252995 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 11/30/2035.

            These agencies may include:

            Arizona Registrar of Contractors

            400 W Congress St STE 212

            Tucson AZ 85701

            (520) 628-6345

            https://www.azroc.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • S. G. H. & C., LLC
            Business Management
            • Mr. David Guerin, Member
            Contact Information

            Principal

            • Mr. David Guerin, Member

            Customer Contact

            • Mr. David Guerin, Member
            Additional Contact Information

            Fax Numbers

            • (520) 648-9948
              Primary Fax

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            ***** ****** ******* installed a new thermostat 2 years ago. The last two winters I notticed that the heat pump was not working properly since they installed the new thermostat. I had talked with Hunter at ***** ****** last summer about electric bill for heating being higher than normal but he stated that heat pumps take more electric. This past winter the unit would run for 15-20 seconds and turn off and then start again a minute later. Since ***** ****** didn't seem interested in looking into this so I had another AC company come out to check the unit. The AC unit checked out fine but when they looked at the thermostat all the settings and toggles were set wrong. The main one was set for Conventional GAS. My unit is ELECTRIC. I have called ***** ****** twice and have sent 3 emails withh a copy of the other company's bill attached that states the error in programing the thermostate. . I have talked to *** at ***** ******** whose response is they are sooo busy but they will get back to me. I am still waiting. The charge to adjust the settings on the thermostat was $90.00. My electric bill was running around $50 more a month as compared to my neighbors for the months of Jan through March. I would appreciate any help you can give in regards to obtaining a refund of the $90 and compensation for the high electric bill because of the wrong programing of the thermostat, Please see the attached correspondence with ***** ******.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jennifer J

            5 stars

            02/28/2024

            Very happy with the installation of our new heat pump HVAC system. The work was done quickly, professionally, and at a reasonable cost. Highly recommend this business.

            Local BBB

            BBB Serving Southern Arizona

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