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Find a Location

J.D.Byrider of Tucson has 1 locations, listed below.

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    Business ProfileforJ.D.Byrider of Tucson

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2017

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1780E E Benson Hwy, Tucson, AZ 85714-1758
    BBB File Opened:
    1/24/2017
    Years in Business:
    35
    Business Started:
    1/19/1989
    Business Started Locally:
    8/1/2015
    Business Incorporated:
    4/17/2015
    Accredited Since:
    3/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L00013801 for this business, issued by Arizona Department of Transportation. The expiration date of this license is 12/30/2030.

    These agencies may include:

    Arizona Department of Transportation

    PO Box 2100 Mail Drop 552-M

    Phoenix AZ 85001

    (520) 629-9808

    https://www.azdot.gov

    BBB records show a license number of 093783 for this business, issued by Arizona Department of Financial Institutions. The expiration date of this license is 12/30/2029.

    These agencies may include:

    Arizona Department of Financial Institutions

    2910 N 44th St STE 310

    Phoenix AZ 85018

    (800) 544-0708

    https://www.azdfi.gov

    BBB records show a license number of 0930868 for this business, issued by Arizona Department of Financial Institutions. The expiration date of this license is 12/30/2039.

    These agencies may include:

    Arizona Department of Financial Institutions

    2910 N 44th St STE 310

    Phoenix AZ 85018

    (800) 544-0708

    https://www.azdfi.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • byrider Tucson
    • Walden Auto, LLC
    Business Management
    • Mr. Steven Walden, Managing Member
    Contact Information

    Principal

    • Mr. Steven Walden, Managing Member

    Customer Contact

    • Mr. Steven Walden, Managing Member
    Additional Contact Information

    Fax Numbers

    • (520) 889-3045
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/24/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    9/4/2021 -I went into JD Byrder and stated I needed a reliable car. When I returned with someone else to help me drive my previous vehicle, I notice something was wrong with the car. I went up to the door, but the door was locked. I called JD Byrider and there was no answer. I checked the car again and there was no gas, no filter, and the maintenance light was on. 9/4/2021 Saturday I called JD Byrider and they told the condition of the car and me they don’t do Maintenace on weekends. However, I had to work so I took the car to Midas on (car didn't have filter, needed oil change. Paid out of pocket October 2021 contacted dealership and explain maintenance light was on. Dealership stated I needed an oil change and would pay out of pocket Received oil change at jiffy lube Jiffy lube stated I needed a mount on passenger side. 4/11/22 After getting an oil change form Jiffy Lube I was told I needed a mount on the passenger side repeated. Went to Jd byrider they stated I didn't need anything and that the car was fine. Stated they tighten a screw. Explain I would be able to drive vehicle up a hill or mountain. Paid 25.00 out of pocket. 8/22/22 - Car transmission was slipping. Jd byrider stated nothing was wrong and charged me for transmission fluid. Charged me 44.69 8/22/22 - Called Jd byrider due to the on-going car situation. 8/26/22 ***** from JD byrider told me to come in so he can inspect the vehicle again. He then told me to bring the car in 8/29/22 8/29/22 ***** said I needed spark plugs and he decided to put a battery in. Charged me 25.00 My car was with JD Byrider/ from 8/29-9/9/22. They gave me a loaner car with bad brakes, dirty interior, and the windows did not work. ***** said he comdid not have time to clean the car. During the time period of JD fixing my car, the sent it to another shop. The shop said they only did what JD byrider wanted and flashed my car computer. I called corporate about my car and t
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    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Memo G

    1 star

    06/27/2022

    Worst company to work with In getting help with cars it be car repairs or even asking simple questions the customer service here is horrible and if you have an issue they dont help to resolve it they just complain and argue back with you I know how professionalism is suppose to be like and this aint the place to go to to get a car even on my first month getting the car I got into an argument with the main mechanic and he was so rude to me to the point he said take a bus to work not knowing I work night shifts and need my car repaired and it was only for the battery and it even took the owner to call me because I complained about it now when I call its always a rude person answering me I always get into an argument with one person or another Ive made my payments on time and was a time they were taking money a week early i didnt even now until 3 months later until they called me they have no Sense of communication and they make it seem like Im an idiot when i call when I just want answers to simple questions all I know is I dont recommend jd byrider to anyone

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