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          Find a Location

          Temperature Control, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforTemperature Control, Inc.

            Air Conditioning Contractor
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            This company formerly did business as Temp-Con, Inc.

            Temperature Control Was a Customer Excellence Award recipient for the 2012 Better Business Bureau Torch Awards. The BBB Customer Excellence Award recognizes businesses that have outstanding customer service programs and a history of exceeding customer expectations. This award is open only to BBB Accredited Businesses.
            See all additional business information

            At-a-glance

            Customer Reviews

            4.78/5stars

            Average of 41 Customer Reviews

            Customer Complaints

            7 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/1998

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Temperature Control, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/1/1998
              Years in Business:
              41
              Business Started:
              5/1/1982
              Business Incorporated:
              10/7/1987
              Accredited Since:
              6/1/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              25
              Alternate Business Name
              • Temp-Con
              Business Management
              • Mr. Tony Bohard, General Manager
              Additional Contact Information

              Fax Numbers

              • (520) 742-4527
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/04/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In June this year, we contracted with Temperature Control for multiple jobs, including replacing an old a/c unit with a heat pump and a two-minisplit system. The agreement included 1 year labor, 10 year parts, 10 year compressor, and 1 year safety & efficiency warranties. The cost was more than $24,000. Approx. 2-3 weeks after installation, we noticed water gushing down the roof from the heat pump. A tech came and said that the condensate pipe had come loose. It happened again in August, and again in October, and now again. The minisplits are also not working, showing an error code of "P6," so half of the house is freezing. We called for service, and a tech came out, said the minisplits were not working and he needed a computer tech person, then left. I had to call back to get them to return to actually repair the units. Neither system is working correctly, and neither has been repaired. Instead, I received an "option A" or "option B" invoice: one suggesting I pay almost $600 for "evap coil cleaning" and option B offering a 5-year service contract for $1300 to include the coil cleaning, "discounted" to be the same price as "option A". A third invoice for the service noted that our brand new a/c heat pump was "flat for refrigerant" and that they need to "return to redo compression fittings." When I called Temperature Control, I was told the service manager would give me a call back sometime in the next few days. I still have no heat on the half of the house with the minisplits, and apparently I have three non-working a/c units that are only six months old, and Temperature Control seems to be doing a bait-and-switch to sell more service plans without any intention of actually honoring warranties on shoddy labor and broken parts.
              Read More

              Customer Reviews

              41 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rick T

              5 stars

              12/20/2023

              ***** is an excellent plumber, totally professional, courteous, and respectful of our property. ! When you need a plumber - I highly recommend Temperature Control.

              Local BBB

              BBB Serving Southern Arizona

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