Business ProfileforIntelligent Design Air Conditioning, Plumbing, Solar, & Electric

I ran out of room here, please see Document titled 'AC Complaint' for further details. In September 2021, I decided it was time to replace my old AC unit. I had no idea how old it was and had replaced the motor that summer. I work from home and having a working AC is important to me. I got quotes from several different companies and decided to go with Intelligent Design. I picked them for several reasons. The unit had the best warranty I had found. Intelligent Design seemed very interested in customer satisfaction and there was also a good labor warranty. The contract presented to me looked like I was covered in costs for 10 years, plus I was going to be saving money by using a solar panel to help run my AC. See document titled ‘Contract’. The system was installed in November, and there have been several issues with the system since then. 1. I have never saved any energy from installing a new system, and it doesn’t appear that the solar panel is working (see document titled ‘electric bill’). 2. The installation was shoddy and sloppy 3. In early July I noticed the air coming from the unit seemed to be wet and the humidity in my house was going up 4. Intelligent Design has not lived up to their customer service guarantee.