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            Customer ReviewsforCool Breeze Comfort Solutions, LLC

            Residential Air Conditioning Contractors
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            21 Customer Reviews

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            • Review from Carla D

              01/07/2022

              I would highly recommend this company. They provide expedient service. The air conditioning in my house stopped working and they sent a technician out that same day. ***** has bee out numerous times; to fix the air conditioner and to provide on going maintenance. ***** has demonstrated to be professional and knowledgeable.
            • Review from Brad S

              11/12/2021

              I called Cool Breeze for an inspection on our unit that had been installed by them on 12/14/16, a 5-ton Rheem with a cleanable filter.Monday October 25th - Office employee said person coming out would give me info on a warranty. They sent an employee out.After inspection the employee responded that there was no issue with the air handler at this time. He mentioned their warranty program. He did not clean the coil (although the copy of the invoice said he did) and said that the 2-year warranty did not include coil cleaning. He then called me outside to look at wiring inside the condenser. A wire about 6 had parts of the insulation gone and looked like something had chewed it. The employee said that mice had ruined three wires (not chewed through). I told the employee that I had purchased the unit and system from Cool Breeze. Then I asked if we could put a spacing mesh to protect the wires and unit from mice. He said it would be $215.00 more to fix it without the mesh or I could buy the 2-year warranty program and not pay for this fix. When I said no to the warranty, he then offered to fix the wires and added on the mesh for free if I would buy the warranty. I again said no to the warranty. He then fixed the wires in 10 minutes, and I paid them $254.00. Also, Id like to mention that on inspection there were absolutely no mouse droppings anywhere inside this area which there are in almost every case when a mouse chews on something. Right after he left, we noticed a new vibrating rattle in our inside air handler that wasnt there before we called them. After a few days I still couldnt figure out where it was coming from and I called the company to send someone back out.Friday October 29th - Another employee of Cool Breeze came out and said he thought it was caused by an improperly sized filter even though it had not made any noise before the first employee came out. I had originally purchased the cleanable filter from Cool Breeze and they had made it to fit the air handler. He then replaced it with a cardboard filter to see if the noise would stop then he left. It did not stop.Monday November 1st - I called the office back at Cool Breeze and she said no one would respond because of the bad filter unless I paid approximately $59.00 for a service fee. I stated that they had installed the ill-fitting filter and that the first employee had created the noise problem. She did not care and insisted on the fee. I decided at that time not to use them ever again.
            • Review from Barbara W

              06/10/2021

              Service people are through. Point out areas to be watched. Never feel they are inventing issues to sell equipment
            • Review from David R

              06/05/2021

              Cool Breeze is the most professional operation by far. From the best quote out of three other companies & I mean by a substantial amount. The installation crew led by Beau made sure that it was done right the first time. Also the quality of the equipment they use along with extended hours & maintenance plans can not be beat. I would recommend Cool Breeze to anyone who is in need of a new system or a maintenance tune up agreement. Thank you all @ Cool Breeze. D in Tucson
            • Review from Dean F

              06/01/2021

              Came out Sunday night of Memorial Day weekend, diagnosed the problem and got the system up and running in a few hours. Communication was good and technician was capable. Price was higher because of the emergency service on a holiday weekend, but they quoted a price and stuck to it. Good service.
            • Review from Michael M

              05/26/2021

              Competent technicians. Good price. Had a little issue but was corrected same day.
            • Review from anthony m

              05/11/2021

              Installed new unit in the Spring of 2019 with a professional team of installers from Cool Breeze. Unit has worked wonderful with no issues over the couple of years and has reduced our heating and cooling bills. I have had the service staff twice a year do a inspection and any necessary maintenance. The office staff and techs have all been very courteous and professional whenever I needed an appointment or inspection. Thank you Cool Breeze for all your professional recommendations and assistance over the past few years. Anthony M
            • Review from Midge I

              04/26/2021

              Great service. Honest, knowledgeable and friendly technicians. Customer service from scheduling to completion of service and/or installation has been great.
            • Review from james B

              04/26/2021

              Very happy with my service. Would definitely recommend your service
            • Review from no

              04/24/2021

              Cool Breeze exceeded our expectations when it came to professional and courteous service, this company was great. From office staff to technicians their friendly and knowledgeable employees could not have been any better. All of our questions were answered prior to installation and our new 5 ton Rheem AC unit was installed on time with absolutely no mess after. The price was far less than other quotes we received from other local companies. and we would recommend Cool Breeze to anyone. Thank you Cool Breeze.

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