This Business Is Not BBB Accredited

Kahuna Bay Companies

Kahuna Bay Companies

(419) 386-2402

Kahuna Bay Companies

10 years in business
3618 King Rd Bldg D
Toledo, OH 43617-1404
Additional Phone Numbers
  • (419) 386-2387
BBB File Opened: 10/03/2012
Business Started: 06/01/2007
Business Incorporated: 05/16/2011 in OH
Type of Entity
Limited Liability Company
Business Management
  • Mr. Chris (CJ) Bernath, Co-Founder
Business Category
  • Tanning Salons Equipment & Supplies
  • Beauty Salons
  • Health & Wellness
  • Tanning Salons
  • Beauty Supplies & Equipment

Additional Information
  • Refund/Return Policy: Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit onl...
  • Refund/Return Policy: Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition." Definition of "new, unaltered and unused condition" is: -without showing signs of wear or damage in any way -within 7 calendar days of the delivery date (after 7 days no returns are allowed) -must not be a special order or a custom order -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. -Machines being used with solutions. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There is a 25% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. *Spray Tanning Kits: Kits can be returned under our return policy, However Items that are returnable will be subject to 25% restocking fee since they have been discounted in our kits. *Spray Tanning Solutions and Cosmetics: Spray Tanning Solutions and any other cosmetic (pre and post products)type products are non-returnable or refundable, please be sure you understand your purchase and are selecting the proper product for your skin type. We cannot guarantee results as all skin types and conditions can affect the outcome of the developed color. There are also many conditions that can affect the developed color. Examples: medications, women's cycles, life changes (stress), skin preparation, client applied lotions, scrubs etc. *All OVERUN, CLEARANCE ITEMS and SOLUTIONS are FINAL SALE no exchanges no returns. *Equipment and supplies: All Spray Tan Equipment (Sprayer Units) have a 7 day return window with a 25% Restocking Fee. All items must be post marked within 7 days of your delivery date, NOT YOUR DATE OF PURCHASE. A refund will be issued minus actual shipping incurred and 25% Restocking Fee by Artesian Tan. No returns after 30 days accepted, only replacement for warranty issues. NO EXCEPTIONS. All warranty returns must have a copy of the sales invoice and a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. CLEARANCE ITEMS ARE FINAL SALE no exchanges no returns. *Pop Up Spray Tan Tents: No returns, no refunds. We will replace a defective unit 1(one) time within 30 days of receiving the original Pop Up. Shipping cost of the replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped. We strive to give great service before, during and after the sale. If you have an issue, please give us the opportunity to resolve it before any assumptions. Customer is responsible for all shipping costs if seller is not at fault.

Products & Services
This company is a Sunless distribution company, offering sunless tanning products, equipment, training and services.
Service Area
Worldwide
Alternate Business Names
  • Kahuna Bay Sunless Tanning
  • Kahuna Bay Spray Tan, LLC
  • Spray Tan Solutions Direct
  • The Spray Tan Bar
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
10

A+

Overview

Kahuna Bay Spray Tan, LLC is full sunless tanning resource. Artesian Tan is our sunless tanning distribution company offering over 500 products. Kahuna Bay Tan Products is our brand of sunless products. Kahuna Bay Sunless Tanning is our retail franchise.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 09:00 PM
Tue: 09:00 AM to 09:00 PM
Wed: 09:00 AM to 09:00 PM
Thu: 09:00 AM to 09:00 PM
Fri: 09:00 AM to 09:00 PM
Sat: 09:00 AM to 09:00 PM
Sun: 10:00 AM to 07:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Kahuna Bay Companies

This Business Is Not BBB Accredited

Kahuna Bay Companies

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