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Find a Location

Ace Roofing & Construction has 1 locations, listed below.

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    Business ProfileforAce Roofing & Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2005

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Offering complete exterior remodeling services including roofing, siding, gutters and gutter covers for Northwest Ohio and Southeast Michigan

    Business Details

    Location of This Business
    Millbury, OH 43447-9411
    BBB File Opened:
    12/2/1994
    Years in Business:
    44
    Business Started:
    4/1/1980
    Business Incorporated:
    4/12/1993
    Accredited Since:
    6/27/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Ace Construction, Inc.
    • Ace, Inc.
    Business Management
    • Mr. James Krueger, Owner
    Contact Information

    Principal

    • Mr. Mike Wright, Owner

    Customer Contact

    • Mr. Mike Wright, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 24 Ace roofing put on a new roof for 19,500 which was paid when tearing the whole roof off it was discovered that the old house built in 1900 did not have plywood on. it I was contacted by the supervisor and told him go ahead and put plywood on that area which he did upon completion of the roof, he walked up to the front door and said that will be an extra $4000, I canceled that check until I found out more information the first text that I sent him was on July 26 about giving me the square footage and plywood used. No response on August 29 tax. I asked him about the same question plywood used and square footage then had a contractor measure the old house which was 710 ft.² estimate no response by Ace again asked for square footage and plywood no answer then I on September 6 *** the boss stopped out here at the house and told me for the first time. Oh there was other stuff done to the new house I received no estimate or no pictures of what was done with the new house so I questioned it, their foreman also said at the time I usually take pictures like he did with the old house and show the customer. It was kind of funny after all this time that now all of a sudden there was other plywood put on still to this day there was no estimate on square footage and plywood used , then for the next five days I received harassment with wake up early morning text of religious quotes what I would like to have done is payment on 710 ft.² to settle this problem. I cannot verify any work that was done other than the old house no written estimate was given or permission to do anything else except the old house I also would like a paid in full statement by the company
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike L

    5 stars

    07/10/2023

    Ace Roofing did an excellent job on removing the existing roof and installing the new Owens Corning shingles on my home. Mike and his crew are definitely good local people and looking to continue a tradition of excellent work.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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