Business ProfileforMaumee Valley Movers, Inc

We hired this company for our move, which took place on 05/26/23. This was by FAR one of the worst experiences we have ever had with a service. So much so, my wife was literally in tears by the end of the night. Of note: - The company lost a piece of my equipment, over $450 to replace - When the movers showed up, they REEKED of marijuana - Upon arrival, the head of the crew said "we make our money in cash at the end of the day" - They came in asking to use restrooms and store all their stuff in our fridge - They fought us on every turn about what we were quoted when my wife called - They were FILTHY at every turn, terrible about covering surfaces as promised - The guys kept asking why we would want floors and doors covered (as was quoted) - Upon arrival at the new house, one mover locked himself in our bathroom (without asking) opened the window and was going #2 AND smoking weed AND just sitting there playing on his phone - They got the new house FILTHY because again they kept saying that the corporate office and person we booked with just did not tell us the truth. They stated this MULTIPLE times, as if we did something wrong or did not ask the right questions - when the opposite is true. We were basically lied to. The supervisor took 45 minutes off the move (which is nothing) because we were quoted at 6.5 hours and it took 10. I have never been so frustrated and annoyed and shocked at the behaviors of a service and its employees. Truly disgusting. I would like at least a partial refund for them RUINING an otherwise happy moment. And I definitely need them to replace the dumbbell they lost pieces to.