BBB Accredited Business Profile



(800) 766-3464


79 years in business
1 Owens Corning Pkwy Fl 2E
Toledo, OH 43659-1000
Additional Phone Numbers
  • (419) 248-6646
  • (419) 248-6007
  • (419) 248-8000
Additional Email Addresses
BBB File Opened: 04/05/1973
Business Started: 01/01/1938
Business Incorporated: 10/31/2006 in OH
Type of Entity
Contact Information
  • Principal: Claims Department
  • Mr. Dan Smith, Sr. Vice President, HR
  • Ms. Sandi Bugaj, Premiums
  • Ms. Mary C. Siotkowski, Marketing Communications
  • Mr. Kyle Mauk, Product Quality Representative
  • John Houghtaling, Product Quality Rep
  • Ms. Linda Majewski, Product Quality Representative
  • Mr. Raymond Stout, CEO
  • Ms Kay Bennett, Claims
  • Mr. Michael H. Thaman, Chairman of the Board and Chief Executive Officer
  • Ms. Ginger Duhaime, Director of Customer Service
  • Megan Feldman, Basement Finishing Systems Division
  • Mr Joseph Rhodes
  • Customer Service: Mr. Patrick Cox
  • Ms. Julie McGurk

Business Category
  • Manufacturers & Producers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:


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