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          Find a Location

          United Collection Bureau, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileUnited Collection Bureau, Inc.

            Collections Agencies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5620 Southwyck Blvd # 206

            Toledo, OH 43614-1501

            Get Directions
            Visit Website
            (866) 209-0622

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            Customer Reviews

            1/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            193 complaints closed in last 3 years

            75 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/26/2013

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Toll Free Consumer Service Hotline 1-866-209-0622 customer assistance

            Business Details

            This is a multi-location business.

            Find a Location

            United Collection Bureau, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5620 Southwyck Blvd # 206, Toledo, OH 43614-1501
              BBB File Opened:
              9/21/1967
              Years in Business:
              65
              Business Started:
              5/6/1959
              Business Incorporated:
              5/6/1959
              Accredited Since:
              11/26/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              1000
              Alternate Business Name
              • UCB
              Business Management
              • Mr. Mike Karosas, COO
              • Ms. Christine Caggiano, Director
              Contact Information

              Principal

              • Mr. Mike Karosas, COO

              Customer Contact

              • Mr. Mike Karosas, COO
              • Ms. Christine Caggiano, Director
              Additional Contact Information

              Fax Numbers

              • (419) 725-5365
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              193 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/05/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I have been receiving phone calls from ************ they said that they are from UCB Collection agency. They said that they have sent me letter in the mail which I have not received and also are threatening from garnishing my checks. I also get phone call from them form a ************. They said that debt is form a credit card that was opened back in 2013 or 2014 and that was charged off. My identity was stolen during those dates I had to notify the IRS in regards to this matter. Every year the IRS provide me with a special ID number in order for me to be able to file my taxes. Also the account that they said that it was charged off its not on my credit report. Please see most recent copy of my credit report.
              Read More
              Read 192 More Complaints

              Customer Reviews

              24 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Rose J

              04/18/2024

              This business took money out of my bank account the day my paycheck hit leaving me no way to pay my rent or other bills. I called and it's supposedly from debt from 12 years ago that I wasn't aware we had. I am pretty sure we paid it but my records don't go back that far. When I tried to discuss options for paying this in a more reasonable manner I was told.theres nothing I can do because the money is in my account. Then I was hung up on. I called back and got someone else to discuss this with and they reiterated that they aren't willing to do anything except take the money from my account. There's no paperwork, no proof and no options!Absolutely deplorable company
              Read 23 More Customer Reviews

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

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