BBB Accredited Business Profile

HCR ManorCare Inc.

HCR ManorCare Inc.

(419) 252-5500

HCR ManorCare Inc.

26 years in business
333 N Summit St
Toledo, OH 43604-1531
Additional Phone Numbers
  • (419) 531-0440
Additional Email Addresses
BBB File Opened: 11/08/1996
Business Started: 01/01/1991
Type of Entity
Contact Information
  • Kelly Brooks, Administrator
  • Joan Holmes, Director Prof Serv
  • Mr. Paul Ormond, President/CEO
Business Category
  • Adult Family Homes
  • Home Health Care
  • Hospice
  • Nursing Home
  • Rehabilitation
  • Retirement Homes
  • Assisted Living Facilities
  • Senior Living
  • Senior Care

Products & Services
This company offers short-term post-acute services and long-term care.
Alternate Business Names
  • HCR Manor Care Foundation Inc.
  • Manor Care, Inc.
  • ManorCare Health Services
  • Heartland
  • The Carlyle Group, Inc.
  • Heartland Hospice Services
  • Heartland Home Health Care
  • Heartland Rehab of Bedford

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business


Government Action

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

On April 10, 2015 in the United States District Court for the Eastern District of Virginia Alexandria Division, the United States of America filed a Consolidated Complaint in Intervention against HCR Manorcare, Inc., Manor... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating at this time.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

HCR ManorCare Inc.

HCR ManorCare Inc.


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