Key Staff


key BBB staffMichelle L. Corey, CAE - President & CEO;

Tracy Hardgrove - Vice President, Operations & Administration;

Chris Thetford - Vice President - Communications and Marketing;

Sean Spence - Regional Director, BBB Columbia 

Joseph L. Keys - Regional Director, BBB Cape Girardeau

Mara Clingingsmith - Regional Director, BBB Quincy

If you need more information about one of our press releases, if you are in need of local contacts or if you want information about a scam or about a particular type of business, please feel free to call or e-mail us.

Chris Thetford
Vice President - Communications

Michelle L. Corey, CAE
President & CEO

Tracy Hardgrove
Vice President-Operations/Administration

Sean Spence
Regional Director - Mid-Missouri

Joey Keys
Regional Director - Cape Girardeau

Mara Clingingsmith
Quincy BBB Regional Director
(217) 209-3972


BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB Services to the public are free. BBB provides objective advice, free Business Reviewscharity wise-giving reports, dispute resolution service, alerts, and educational information on topics affecting marketplace trust. BBB is supported by BBB Accredited Businesses, who have agreed to uphold BBB standards and to respond to consumer complaints.