BBB helps people find and recommend businesses, brands, and charities they can trust.

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.

  • BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses meet and commit to our high standards.
  • BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB Business Reviews.
  • BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.
  • BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going.
  • BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers.

BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.

About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit bbb.org for more information.


BBB St. Louis
211 N. Broadway, Ste. 2060 
St. Louis, MO 63102 
Phone: 314-645-3300 
Office Hours: 8:30-5:00
Service Reps Available: 9:00-4:00
Email: bbb@stlouisbbb.org

BBB Columbia
3610 Buttonwood Drive, Ste. 200
Columbia, Missouri 65201
Email: manager@midmobbb.org
Mid-Missouri Website: www.bbb.org/midmo

BBB Cape Girardeau
3065 William Street, Ste. 202
Cape Girardeau, Missouri 63703
Email: bbb@capegirardeaubbb.org

BBB Quincy
301 Oak St., Ste. 2-33
Quincy, IL 62301