BBB Studies

BBB researchers have examined trends in various industries and compiled reports.

Advertising Study

Bill Collector Study

Used Car Study

Vehicle Service Contract Study

Puppy Mills Study

Payday Loan Study

Consumer Buying Decisions Study

About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit for more information.