BBB TORCH Awards recognize companies and charities with exceptional ethics and service to their employees, customers, suppliers and communities.

What are the TORCH Awards?

BBB TORCH Awards recognize companies and charities that are committed to exceptional standards for ethical business practices and service to their customers, employees, suppliers, and communities. 

We look for businesses and nonprofits that others will want to emulate.

TORCH Award winners must show creativity in their ability to manage customer expectations, provide excellent customer service and resolve disputes. They must demonstrate the ways they inspire their workforce to adopt and communicate their ethics and further their mission. They must embody truth in advertising and help foster ethics within their industry and community. 


When is the TORCH Awards Ceremony held?

This year, BBB Serving Eastern and Southwest Missouri and Southern Illinois will hold five separate TORCH Awards events for winners throughout our service area.

How are winners selected? What happens if you win?

Winners are chosen by a panel comprising past TORCH Award winners.

Benefits for winners include:

  • Winners’ names will be used in promotions for the 2018 TORCH Awards events in St. Louis, Cape Girardeau, Columbia, Springfield, and Quincy.
  • Winners will be recognized at their regional event. They will receive a personalized crystal trophy that can be displayed in their offices.
  • After the event, recipients of the TORCH Award may advertise that they have won the TORCH Award. This advertising must be within the service area of this BBB, and it must indicate the year that the company won the TORCH Award..
  • Being named a BBB TORCH Award winner may add to an organization’s reputation and prestige, confirming the confidence placed in it by its stakeholders.
  • Potential for promotion on BBB home page with paid placement of photo representing the winner's company.

Organizations that have won TORCH awards previously will be eligible to apply again five years after their previous win.

For a list of previous winners, click here.


How can I apply to win a TORCH Award?

Applications for the 2018 TORCH Awards are no longer being accepted.  Winners will be announced in late summer 2018. 


How can I attend the TORCH Awards?

We hope to see you at one of our five TORCH Awards events this year.


BBB St. Louis TORCH Awards

Thursday, October 18, 11:30 a.m. - 1:30 p.m.

Chase Park Plaza Hotel

212 N. Kingshighway, St. Louis, MO 63108

Buy single tickets for the BBB St. Louis TORCH Awards

Sponsor the BBB St. Louis TORCH Awards


BBB Springfield TORCH Awards

Saturday, October 6, 5:00 p.m. - 7:30 p.m.

Bass Pro Shops White River Conference Center

600 West Sunshine, Springfield, MO 65807

Buy single tickets for the BBB Springfield TORCH Awards 

Sponsor the BBB Springfield TORCH Awards


BBB Cape Girardeau TORCH Awards

Thursday, October 11, 5:00 p.m. - 7:30 p.m

Drury Plaza Hotel Cape Girardeau Conference Center 

3351 Percy Dr., Cape Girardeau, MO 63701

Buy single tickets for the BBB Cape Girardeau TORCH Awards

Reserve a table at the BBB Cape Girardeau TORCH Awards

Sponsor the BBB Cape Girardeau TORCH Awards


BBB Quincy TORCH Awards

Tuesday, October 23, 5:30 p.m. - 7:00 p.m.

Quincy Country Club

2410 State Street, Quincy IL 62301

Buy single tickets for the BBB Quincy TORCH Awards

Sponsor the BBB Quincy TORCH Awards


BBB Columbia TORCH Awards

Thursday, November 1, 11:30 a.m. - 1:00 p.m.

Champagne Ballroom

3919 S Providence Rd, Columbia MO 65201

Buy single tickets for the BBB Columbia TORCH Awards

Sponsor the BBB Columbia Awards

About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit for more information.