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          Find a Location

          Tri-State Water Power & Air has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileTri-State Water Power & Air

            Water Treatment Equipment
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1220 SW End Blvd

            Cpe Girardeau, MO 63703-7617

            Visit Website
            (636) 349-9122

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            Customer Reviews

            3.22/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            20 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/24/1993

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Water softener supplies, water treatment equipment, water heater dealers, water heater parts, tankless water heaters, bathroom remodels, solar energy equipment dealers, solar energy design, solar energy products, storm shelters, generator maintenance, whole house generators, laundry consultants, laundry equipment, laundry supplies. We provide sales and service on any brands that are sold by the company.

            Business Details

            This is a multi-location business.

            Find a Location

            Tri-State Water Power & Air has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1220 SW End Blvd, Cpe Girardeau, MO 63703-7617
              BBB File Opened:
              5/24/1993
              Years in Business:
              31
              Business Started:
              8/6/1992
              Business Started Locally:
              8/6/1992
              Business Incorporated:
              8/6/1992
              Accredited Since:
              5/24/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • Tri State Water Treatment
              Business Management
              • Caroline LaVallee, General Counsel
              Additional Contact Information

              Fax Numbers

              • (573) 339-1837
                Primary Fax
              • (636) 349-2245
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              38 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On 12/18/23 this company installed a whole house generator. It was hooked up with the expectation of the gas company coming out the next day. When ******** came the next day, they did a survey and said the tank did not meet state regulations. They measured and marked the spot that would be acceptable. We called the company 6+ times looking for a response - and nothing.
              Read More
              Read 37 More Complaints

              Customer Reviews

              36 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Ruben V

              04/05/2024

              I've had the AquaSystem for a little over a year now. It was installed by Tri-State Water Power & Air.We were originally told my salesmen, that the system can be moved once for free. Any subsequent moves will be at customer cost. We Buy a house request to have system moved. Tri-State Water Power & Air will Charge $125/hr to show up late to have system disconnected. When I say late, I mean like 2.5 hours late. I took off half day from work to get system disconnected. Then they charge you $125/hr to move the equipment to new location. Then its $125/hr to re-connect system, and another $250 for the reconnect. Mind you the second time the Guy showed up late, and I Mean *****************. Like 3.25hours late. Called 15minutes before installing letting us know he ran out of parts to re-install system. WHAT!? Mind you I haven't been told about the annual servicing that needs to be done to my water system. I call to complain about late install, and the required $590 +/- they are wanting me to pay for showing up late Twice. I schedule annual cleaning, it has been rescheduled three times already.....Next Scheduled appointment is 4/8/24 during the solar eclipse....Yay
              Read 35 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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