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Find a Location

Lindell Bank & Trust Co has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lindell Bank & Trust Co

      6900 Clayton Ave Saint Louis, MO 63139-3739

      BBB Accredited Business
    • Lindell Bank & Trust Co

      2745 N Grand Blvd Saint Louis, MO 63106-1023

    • Lindell Bank & Trust Co

      3921 Hampton Ave Saint Louis, MO 63109-1402

    • Lindell Bank & Trust Co

      15500 Olive Blvd Chesterfield, MO 63017-1721

    • Lindell Bank & Trust Co

      169 Long Rd Chesterfield, MO 63005-1223

    Business ProfileforLindell Bank & Trust Co

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1988

    Years in Business: 100

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bank

    Products & Services

    Lindell Bank is a full service, independent community bank that takes pride in personal service as well as offering a wide variety of products and services

    Business Details

    This is a multi-location business.

    Find a Location

    Lindell Bank & Trust Co has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lindell Bank & Trust Co

        6900 Clayton Ave Saint Louis, MO 63139-3739

        BBB Accredited Business
      • Lindell Bank & Trust Co

        2745 N Grand Blvd Saint Louis, MO 63106-1023

      • Lindell Bank & Trust Co

        3921 Hampton Ave Saint Louis, MO 63109-1402

      • Lindell Bank & Trust Co

        15500 Olive Blvd Chesterfield, MO 63017-1721

      • Lindell Bank & Trust Co

        169 Long Rd Chesterfield, MO 63005-1223

      Location of This Business
      6900 Clayton Ave, Saint Louis, MO 63139-3739
      BBB File Opened:
      1/1/1978
      Years in Business:
      100
      Business Started:
      11/23/1923
      Business Started Locally:
      11/23/1923
      Business Incorporated:
      11/23/1923
      Accredited Since:
      7/1/1988
      Type of Entity:
      Corporation
      Alternate Business Name
      • Lindell Bank
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. Melvin L Hall, Board Chairperson
      Contact Information

      Principal

      • Mr. Melvin L Hall, Board Chairperson

      Customer Contact

      • Mr. Melvin L Hall, Board Chairperson
      Additional Contact Information

      Fax Numbers

      • (314) 645-0733
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This Lindell Bank is closing May 3, they sent out a letter requesting that if you have safe deposit box that you should come in relocate the box or take your belongs. If you you relocated your box you would be given a years free fee. Upon entering the bank I spoke to the ********* ******* of the bank, because I did not have a key she stated that it would be $200.00. I paid the $200.00 to have the box drilled. She looked up my account and she stated that I was not banking at this bank. She went through some papers and she located my name and my box number was **. She informed me that the box was drilled 01/26/2023. I told her I just received the letter on 01/25/2023 and the box drilled open the next day. Which was not by my permission. I asked to speak to the manager. She gave me the Manager at the ******* location and his name is **** ******. I called **** and he did not take my call. My lawyer calls **** and he informs my lawyer that it was a mistake, and he will go to the Lindell bank on ***** ***** and look for my possessions. He calls and he states that he locates a bag with my possessions. I ask if my jewelry was in the bag? **** states that he was not sure but it is a bag inside of bag. I go the next day a get the bag and there is no jewelry in the bag. Just insurance for my sons, myself and VA papers. I took pictures of everything in the bag. I was given a check in the amount of $70.00. I took the check. I asked when was the last time I was in the safety deposit box? I was informed that the last time I was in the box 11/01/2017. She gave me a list of dates that I was in the safety deposit box. Here I am thinking all my stuff is safe, I don't know when my stuff came up missing. I made a police report 23-0101-23. I would like to compensated for all of my valuables.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul L

      1 star

      11/13/2023

      I went to close my safe deposit box in ********** and had lost one of the two keys originally given to me. Lindells website as if 7/10/23 Statement of Fees lists the charge at $10. I asked for an updated fee scheduled thinking the fee might of changed but was not provided one. I was charged $25 because thats what they charge according to ******* (the decision maker). Banks are highly regulated and I find it wrong to disclose one fee but charge a higher one.

      Lindell Bank & Trust Co Response

      11/20/2023

      This is in response to a complaint filed by ************************* regarding a fee he was charged when closing his Safe Deposit Box at Lindell Banks High Ridge branch. **************** was charged a fee of $25.00 for a lost key. Due to an oversight, our website reflected the fee as being only $10.00. We have made several unsuccessful attempts to contact ****************, but did leave a message with his daughter. Accordingly, we have today mailed a refund check for $25.00 to **************** and have made the necessary correction on our website.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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