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          Meyer Tree Service has 1 locations, listed below.

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            Business ProfileforMeyer Tree Service

            Tree Service
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/3/2012

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Tree Care

            Products & Services

            Tree trimming & Tree Pruning,

            Tree removal,

            Stump grinding,

            Cabling and support systems,

            Brush removal,

             

            Business Details

            BBB File Opened:
            12/27/2011
            Years in Business:
            12
            Business Started:
            10/14/2011
            Business Started Locally:
            1/1/2003
            Business Incorporated:
            10/14/2011
            Accredited Since:
            4/3/2012
            Type of Entity:
            Corporation
            Alternate Business Name
            • Bunton & Meyer Tree Service
            • Bunton and Meyer Tree Service
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Brad Meyer, Owner
            Contact Information

            Principal

            • Mr. Brad Meyer, Owner

            Customer Contact

            • Mr. Brad Meyer, Owner
            Additional Contact Information

            Fax Numbers

            • (314) 426-2912
              Primary Fax

            Industry Tip

            BBB Tip: How to hire a reputable arborist or tree service company

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I write to register a complaint regarding a trespass, an unauthorized taking and irreparable damage to our family-owned property by ***** ****** and Meyer Tree Service of ***** ******** ******* *** ****** ** *****, with phone number ###-###-####, on July 25 and August 2, 2022. In early April 2023, I received a letter, proposal and invoices from Meyer Tree Service reflecting charges totaling $1505 for cutting down a 100-year-old, 40-foot, blue spruce tree at our property at 3831 South Grand with alleged authorization from a man identified as Mr. ***** ****** who contacted the company via telephone and email. We do not know who this person is, and he is of no relation to our family. Meyer Tree Service listed Mr. ****** as a resident of our property, but no one lives there. **** and ******* ******, my parents, have been the registered and rightful owners of this property for over 40 years. It is currently for sale and thus not an occupied dwelling or their primary home. No one in our family has ever authorized or entered into a contract to arrange the removal of the tree, which was of aesthetic, sentimental and monetary value to us and our property. It provided the only shade available to the front of the home and was valued as the only blue spruce found in the area. The removal and taking of our tree amounts to significant financial losses to the home and its value, which we estimate to exceed $5000. It is difficult to understand how a company’s failure of due diligence and collection of prepayment for alleged contracted work should become the financial burden and loss of innocent property owners such as my parents. How is it that a random and apparently fictitious individual can make a call, order property work to be done without a written contract, remain absent on the days the work is done and have the work completed without any sort of payment? Meyer Tree Service’s poor business practices have resulted in a violation of our family’s property and rights.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sheila J.

            08/15/2022

            $10 surcharge for gas is ridiculous due to customer service!!! I agreed to pay $500 to have tree trimmed back and then have tree growth sawed from fence to stop growth. Estimator told me that they would use chemical to kill brush. I was also told by him and tree technician that they would leave extra for me to use if there is additional growth. Well they didn't leave it. I called customer service to inform that I didn't see any extra but whoever the woman was that answered had horrible customer service skills and was yelling that it is against the law for them to do that. I said well, 2 men from your company said that I should get it and I do not know what the law is on it. She kept yelling the same thing and then finally spoke to someone and he said yes, they would leave a diluted amount for me but it was not there AND they never brought it back. I told her that I was placing a complaint about this call and she said that she was glad that I was and I said I was glad too and discontinued the call. When I received the bill it was wrinkled and horrible but had a surcharge for gas of $10. Because it is not on the original bill that I signed, they didn't leave what they said they would leave and the horrible lady on the phone, I am not paying extra. I sent a check of $500 and this complaint. Also, the service was 7/19/22 and bill due date was 7/22/2022 and postal date stamp was 7/26/22 and I received 8/1/22...WHAT??? Isn't billing on 30 day increments (30, 60, 90, etc) not 3 days later.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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